Certifications:

Regions:

North America
Europe

Capabilities:

Fraud & Security

SFRA Version

3.6.0

Signifyd

Signifyd's mission is to make fraud-free ecommerce available to every business. Signifyd solves the challenges that ecommerce retailers persistently face: billions of dollars lost in chargebacks, customer dissatisfaction from mistaken declines and unnecessary operational costs due to tedious, manual order review. As the world’s largest provider of guaranteed fraud protection, Signifyd provides a 100 percent financial guarantee against fraud costs on every approved order. Signifyd’s real-time, machine-learning system is fueled by a variety of data sets, which allows it to detect fraudulent orders while also identifying legitimate orders that legacy fraud tools would have declined for fear of fraud. Signifyd shifts fraud liability away from ecommerce retailers, allowing them to increase sales and open new markets while reducing risk.

Signifyd is trusted by multiple Fortune 1000 and Internet Retailer 500 companies. The company is listed on the Forbes FinTech 50, recognized as the leader in Guaranteed Fraud Protection by Frost & Sullivan and included among Deloitte’s 2018 Tech Fast 500.

Integration Overview

Signifyd’s integration enables merchants on Salesforce Commerce Cloud to quickly integrate with Signifyd, automate fraud prevention and protect them against fraudulent chargebacks.

When a customer places an order with your Commerce Cloud store, Signifyd automatically reviews the order and tells you whether to ship it or not. You have quick access to the Signifyd case through the Commerce Cloud order page, which allows you to view our fraud analysis, request a re-review or submit the order for reimbursement. Our constantly-learning automation model instantly detects fraudulent orders and identifies legitimate orders that might appear to be fraudulent to outdated, legacy tools. That allows you to ship more orders because Signifyd’s decisions are backed by a 100% financial guarantee. We take on the liability so you can go about growing your business with zero worries about fraud.

Integration Features

  • Automatically send orders to Signifyd for fraud protection - When a customer places an order with your Commerce Cloud store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with a 100% financial guarantee against fraudulent chargebacks so you can focus on growing your business with zero fraud liability.
  • Export Signifyd's guarantee decision to your order management system - Automate your order fulfillment process by exporting Signifyd's guarantee decision and case details to your order management system.
  • Quickly access the Signifyd case from the Commerce Cloud order page - Get quick access to the Signifyd case, score, and guarantee status directly from Commerce Cloud. Each order is linked to the Signifyd case, enabling quick access to view our fraud analysis, request a re-review or submit the order for reimbursement.

Resources

 
Signifyd Executive Pitch
Forrester TEI Impact.pdf
Frost/Sullivan Best Practices Award.pdf
 

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