Certifications:

Regions:

North America
Europe

Capabilities:

Marketing/Email Marketing
Loyalty & Gifting

SFRA Version:

5.3.0

Talkable

Talkable is a strategic growth partner for eCommerce brands. The company was founded in 2009 as one of the first referral program software providers on the market. Talkable develops and implements long-term growth strategies targeting new customer acquisition, increased retention, higher LTV, and a significantly lower CPA than other marketing channels. Talkable is trusted by 250 brands such as L’Occitane, TOMS, Pura Vida, Rothy’s – bringing over $255M in referral sales for its customers.

Talkable is used to acquire high-value clients at a low cost, drive more sales and increase revenue, increase newsletter sign-ups, boost customer retention and brand loyalty. Identify, target, and reward your most valuable customers through in-depth data analysis. Talkable offers a platform to maximize the impact of referrals: a built-in A/B testing suite, segmentation of offers, and controls for fraudulent behavior. If you are looking to acquire new customers and increase customer loyalty, Talkable's customer success team can tailor a program to meet your needs. Perfect for brands with $4M+ annual revenue.

Integration Overview

The Talkable cartridge adds the JS integration library into the main store layout so Talkable referral campaigns can be shown on a particular page or a set of pages. It also passes logged in user data to Talkable as well as order details on the order confirmation page.

Talkable integration helps to turn word-of-mouth recommendations into your most effective acquisition channel. Get qualified customers with a higher LTV and a significantly lower CPA than any other paid marketing channel with the best referral program. Test each stage of your referral funnel to get better program performance and optimize your expenditures. Even small things like changing your campaign’s title can lead to a significant increase in sales. Use our advanced A/B testing algorithms to gain statistical significance, assess your metrics and evaluate results quickly. Adapt campaigns to match your site aesthetic and create a seamless customer experience. With Talkable, you have access to an array of campaign templates which have been optimized based on years of customer data and insights. Plus, you can create new campaigns targeted to different stages of the customer journey on-site - from when customers land on your homepage to after they’ve made their first purchase.

Integration Features

  • Referral campaigns integration 
  • Order tracking integration
 

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