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Windsor Circle

Windsor Circle's Predictive Marketing platform helps retailers grow repeat sales by putting the right message in front of the right customer at the right time. Integrating Salesforce Commerce Cloud with leading email marketing service providers, retailers enjoy faster setup and higher data integrity and measurability with Windsor Circle. Our platform models customer behavior to determine key triggers for driving repeat sales. Using these insights, our platform automates 1:1 messaging and optimizes campaign cadence through our client's preferred activation platform or email service provider, powering truly personalized, cross-channel marketing campaigns.

Our clients see an average 20%+ lift in revenue from treated customers. Retailers like L'Oréal, Johnson & Johnson, SkullCandy, AVON, Levi's, Anastasia Beverly Hills, Drs. Foster and Smith, and 370+ others are achieving more revenue and engagement with their existing clients through personalized, predictive marketing using features such as, predictive revenue, predicted gender, automated replenishment, browse abandonment, and more. 

Integration Overview

Windsor Circle's JavaScript & Pipeline based Cartridge imports 3+ years of Customer, Product & Purchase data and displays 60+ charts and graphs focused on helping retailers understand how well they're retaining their customers. Metrics such as retention rates, CLV, AVON by coupon, and RFM score product powerful insights. Couple this with Windsor Circle's predictive features, such as revenue, future CLV, gender, etc., and retailers are able to hone in on key campaigns that are proven to drive repeat sales, increase engagement, and boost customer lifetime value. Retailers can use Windsor Circle's user-friendly app to set up key cross-channel modules, such as replenishment automation and predictive win-back, all while enabling predictive features, including predicted gender and dynamic product recommendations. Get started quickly with Windsor Circle's industry leading WARP10(TM) integration process - we'll work with you to setup a timeline and complete your integration within a specified time period. Our Client Success Tech Team received an 8.9 CSAT from clients for onboarding during 2017. Arrange a demo today and get started driving repeat sales.

Integration Features

  • Integration to leading ESPs and activation platforms, including Salesforce Marketing Cloud, Oracle Marketing Cloud, IBM Marketing Cloud, Facebook, etc.
  • Predictive Capabilities, such as predicted revenue, gender, and predictive order information, such as category repurchasing
  • Replenishment Automation for B2B and B2C consumable goods
  • Predictive Category Repurchasing for B2B and B2C companies with non-consumable goods 
  • Omnichannel marketing capabilities, including direct integration to Facebook Custom Audiences
  • Customer Retention campaigns, such as predictive win-back and post purchase series
  • Predictive Analytics, including user-friendly data, data science at the Marketer's fingertips
  • 3+ years of historical and going-forward data analyzed and pushed into ESPs
  • Professional services with expertise in 19+ ESPs to support Cartridge and campaigns
  • Industry's only WARP10™ process for integration, which received an 8.9 CSAT for 2017