Certifications:

Regions:

Global

Capabilities:

Loyalty
Ratings & Reviews

SFRA Version:

5.0.1

Yotpo

Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Leatherman, MVMT, and Living Proof to accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions and empowers brands to create smarter, higher-converting experiences that spark & sustain customer relationships.

Yotpo Reviews - collect product & site reviews, photos, videos, Q&A, and other user-generated content to drive qualified traffic, increase conversion rate & boost sales. Yotpo's signature in-mail review requests emails help users generate more reviews than any other reviews solutions. Yotpo users typically experience a 30-120% lift in conversion rate when using our customizable widgets on product pages.

Yotpo Loyalty and Referrals - build tailored, customer-centric loyalty & referral programs that increase lifetime value and drive new customer acquisition. Build a program unique to your brand and KPIs using configurable point-earning campaigns, tiered VIP perks, customizable rewards, and more. Yotpo powers over 1,000 loyalty & referral programs with seamless on-site experiences that drive more ROI.

Integration Overview

Yotpo has built a deep integration with the Salesforce Commerce Cloud platform. Yotpo‘s LINK Cartridge is certified as an official Quick Launch solution, giving merchants access to key Yotpo’s features for their Salesforce Commerce storefront via the most high-quality, reliable and cost-effective integration. Our team of experts will work to fully understand your business and help you launch and manage the right campaigns and incentives for your brand.

Yotpo Reviews - Following a simple implementation, Yotpo will automatically inject Javascript and widget HTML snippets into product and category pages - easily enabling key features including our Product Reviews Widget, Star Rating Widgets, and Automatic Review Request Emails. To start collecting customer content, Salesforce Commerce Cloud order data will be synced to Yotpo. Merchants can then manage Yotpo account configurations directly within the Salesforce business manager, ensuring maximum efficiency & control.

Yotpo Loyalty & Referrals - Yotpo integrates with Salesforce Commerce Cloud stores upon installation. With our new customizable modules, brands can efficiently deploy loyalty and referral programs with a carefully crafted on-site experience that maximizes engagement and overall program adoption.

Integration Features

  • Customer Reviews - Generate reviews with a single frictionless request designed to maximize response rates.
  • On-site widgets - Build trust and increase sales by showcasing product reviews, ratings, and photos at key conversion points across your site.
  • Visual UGC- Beautifully combine customer photos and reviews with customizable display options that engage customers and enhance your brand.
  • SEO - Yotpo comes with Google Seller Ratings, Product Listing Ads, Rich Snippets, and In-Line SEO to maximize your presence in search results.
  • Social marketing - Turn reviews and photos into high-converting Facebook Dynamic Ads, and Instagram ads that blend into shoppers' newsfeeds.
  • Loyalty Programs - Salesforce Marketing Cloud seamlessly integrates with Yotpo to create loyalty-driven programs designed to promote valuable customer behaviors, increase engagement, and strengthen the customer-brand relationship.
  • Referral Marketing - Launch a referral program to promote customer advocacy and supercharge your acquisition strategy.
  • VIP Tier Programs - Create exclusive VIP tiers that motivate customers to make that next purchase or referral to reach the next level with your brand.
  • Optimized Point-Redemption - Allow customers to redeem points for discounts directly at checkout without interrupting their purchasing flow.
  • Multichannel Referrals - Encourage customers to refer their friends at high-impact times, including post-purchase, and after they've left a review.
 

Contact

 
 
 (+1) 646.647.1835