From discovery to delivery, Commerce Cloud Digital enables personalized, innovative, and AI-powered commerce experiences and transactions across web, mobile, social, and more.
 
 
Create unique shopping experiences and maximize conversions across all digital channels — web, mobile, social, and more. Robust out-of-the-box tools allow brands to create powerful, personalized journeys and develop compelling merchandising and promotions that convert at every touchpoint.
Easily manage and share product content, launch campaigns, refresh seasonal promotions, and run A/B tests — all without technical support. Maximize conversions and increase order value by connecting consumers with the right offer at the right time. Leverage AI-powered commerce capabilities to deliver personalized emails, offers, and product recommendations throughout customer journeys.
 
Create highly personalized customer journeys with powerful Artificial Intelligence capabilities infused across the entire Commerce Cloud. Deliver 1:1 product recommendations, tailored search results, and data-driven insights across all channels — all with a few simple clicks.
Create highly innovative and relevant brand experiences across brands, geographies, sites, and devices by leveraging built-in content management and responsive design. Native targeting, A/B testing, and SEO deliver relevant offers to specific customers based on behavior, traffic channel, and location.
Launching new brands or geographic sites has never been faster. Manage all your sites from a single environment with a multi-site architecture that leverages the same code, processes, and master catalog.
Power digital commerce anywhere your customers shop — from mobile devices to social channels such as Facebook to brick-and-mortar shops. Add your own customizations using our open APIs for a more personalized digital shopping experience.
Improve the in-store experience and boost sales by giving associates on the floor a mobile-friendly application that delivers an “endless aisle” of inventory. Offer to ship any product to your customer, whether it’s located in the store, at other locations, or even at your warehouses.
Deliver the shopping experience today's consumers expect with powerful order management capabilities. Process orders and optimize inventory using a shared view of orders, customers, inventory, products, and promotions across physical and digital channels.

Innovate and deliver differentiated experiences that continually delight your customers. Leverage industry-standard JavaScript-based tools in a development environment that allows for full control and customization of the storefront.

 

If we know a shopper loves a bold look, we can showcase that ... and the shopper says, ‘Great, this is a brand that understands me and what I’m looking for.’”

BERNICE MERLINI, E-COMMERCE MARKETING MANAGER, NYX COSMETICS BY L'ORÉAL
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