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Order Management System (OMS): Definition & Best Practices
What Is an Order Management System?
Challenges in Order Management
How an OMS Works
An OMS works to:
Accept orders and payments online
Provide timely invoicing and payment processing
Track orders from purchase to delivery
Provide sellers with access to important analytics regarding orders
Route orders to the closest fulfillment center or warehouse
Reduce the cost compared to using multiple, incohesive systems
Forecast stock levels to prevent out-of-stock issues
Give buyers a way to track their orders online