Chapter 6: Why Commerce Cloud is the world’s leading ecommerce platform.
Cutting-edge technology that drives sales.
Commerce Cloud is a cloud-based ecommerce platform powered by innovative technology that connects businesses and consumers like never before.
As the world’s #1 ecommerce platform, Commerce Cloud processes $21 billion in gross merchandise value each year and supports over half a billion individual shopper site visits each month, all across the globe. Commerce Cloud is endlessly scalable and can adapt to suit the needs of B2C and B2B sellers of any shape, size, and scope.
REPORT
Forrester names Salesforce a Leader in The Forrester Wave™: B2C Commerce Suites, Q3 2018.
Unique B2B ecommerce capabilities.
REPORT
7 tips for driving greater omni-channel B2B outcomes, from Forrester.
Salesforce B2C Commerce also features two seamlessly integrated extensions: Endless Aisle and Order Management.
Endless Aisle allows physical retail locations to provide limitless product choice and eliminate walked sales by extending digital commerce into the store. With full access to digital inventory across channels and locations, sales associates can exceed customer expectations with literally unlimited purchase opportunities, and eliminate lost sales due to store stock availability.
GUIDE
Learn how to build a case for adding integrated order management to your business.
GUIDE
Get the winning formula for ecommerce growth.
Salesforce supports complete customer journeys across commerce, marketing, sales, customer service, communities, and more. As the world’s top-ranking customer relationship management system, Salesforce is home to a wide array of trailblazing customers, expert partners, and premier business software platforms — including Marketing Cloud, Service Cloud, and Sales Cloud, all of which seamlessly integrate with Commerce Cloud to power the entire customer lifecycle from awareness, to purchase, to retention.
Joining the Salesforce ecosystem grants businesses access to a robust partner network and community of other Trailblazers. Across the globe, Salesforce has hundreds of service partners that support integration and development efforts for ecommerce projects. As a Commerce Cloud customer, we will connect you with industry leaders, help you learn from world-class retailers, and empower you to leverage the Salesforce community to grow quickly and achieve new levels of success.
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