Make every interaction count with community management.

Get the data you need. Sort it how you want. Drive growth with user engagement metrics and insights.
 

Better understand and manage your community.

Preconfigured and customizable Lightning dashboards in the Community Management Console help you measure and analyze metrics and optimize accordingly.
 
 

Get insights at your fingertips, lightning fast.

The new Lightning dashboard in the Community Management Console helps you understand how customers use the community. Dig deep into areas such as adoption and engagement, most popular groups, users, and topics. 

 

+32%

customer satisfaction

See what Experience Cloud
can do for you.

Discover how experiences can add to your business.
 
 

Experience Cloud

Salesforce's digital experience platform (DXP) is built on the Customer 360. Experience Cloud helps you deliver connected digital experiences — fast. Reinvent the customer experience, engage more customers, and accelerate growth across any industry with data-driven sites, portals, and mobile applications.