Transform your community into an inclusive place to do business. Create new ways for customers to discover, research, and buy products — all in one branded, mobile, and social environment.

community cloud ecommerce

Putting your product in the right place, at the right time can increase customer satisfaction — and your revenue. Connect with customers when they’re discovering and discussing your product in their social feed. If they like what they see, they can buy with just a click.


Let your customers be your biggest product evangelists. Their recommendations on accessories and upgrades are invaluable. When you allow them to buy directly in discussion groups, they can help you upsell, becoming your partners in profit.

Coming soon: Lightning Components from our e-commerce partners will be available on AppExchange. You’ll be able to build an e-commerce website into Community Cloud with drag-and-drop ease using Community Builder. Create an all-in-one highly tailored and branded mobile customer experience.

Discover how to add more community to your business.