Save money. Scale quickly. Work intelligently.
Use intelligent recommendations to drive faster decisions.
Quickly collaborate and confidently act on predictions and prescriptive recommendations for better business results.
Uncover actionable insights tuned to your business.
Start working faster with out-of-the-box dashboards and KPIs for every industry and role.
Connect to data wherever it lives.
Integrate external data with Salesforce data for a holistic view of your customer.
Scale quickly for your enterprise.
Advance data trust across departments by leveraging permissions and policies embedded in the Salesforce workflow.
Intelligent features to drive productivity.
FEATURE
Native Analytics
Uncover visual and predictive insights directly on Salesforce pages — including the account and opportunity pages.
FEATURE
Data Platform
Get data management tools that connect, prep, and sync data from anywhere.
FEATURE
Apps for Every Department and Industry
Get started quickly with tailored applications for every industry and use case based on 20 years of best practices.
FEATURE
Einstein Discovery
Understand what's happening, why it’s happening, and what to do next with transparent, actionable AI. Available for CRMA Plus.
FEATURE
Security and User Management
Analytics and data access are set at and inherited from the Salesforce user level, ensuring proper governance and visibility.
CRM Analytics customers are in good company.


The zero-carbon journey is different for each customer. Their energy solution has to be tailor-made, based on market and customer intelligence.
Yves Le Gélard
EVP, Digital & Information Systems, ENGIE


To prepare for client meetings, advisors had to reference up to 26 different systems. Now, all the information advisors need is right there at the click of a button.
Greg Beltzer
Head of Technology, RBC Wealth Management


Salesforce helps us democratize our data and capabilities in real time. We couldn’t accomplish that on our own.
Linda Yaccarino
Chairman, Global Advertising & Partnerships, NBCUniversal
CRM Analytics Pricing
Einstein Predictions
Einstein Predictions
Automated discovery and predictive insights
$
75
USD/user/month*
(billed annually)
(billed annually)
CRM Analytics Growth
CRM Analytics Growth
Complete analytics platform for all your data
$
140
USD/user/month*
(billed annually)
(billed annually)
CRM Analytics Plus
CRM Analytics Plus
Advanced analytics platform with AI built in
$
165
USD/user/month*
(billed annually)
(billed annually)
Revenue Intelligence
Revenue Intelligence
Purpose-built analytics and AI for sales organizations
$
250
USD/user/month*
(billed annually)
(billed annually)
* All per-user products require an annual contract.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
A G2 Top 50 Analytics & AI Product of 2022
G2 helps businesses discover, buy, and manage the technology they need to reach their potential. Dive into real user reviews of CRM Analytics today.

Augment your Salesforce workflow with actionable insights.
Dive deeper into CRM Analytics and learn how to:
- Prioritize and close high-propensity-to-buy deals
- Increase share of wallet with contextual insights
- Drive next-level customer care and reduce churn
Keep learning with CRM Analytics resources.

Drive efficient growth with Revenue Intelligence.
Close deals with confidence, set accurate forecasts, and deliver predictable revenue growth with Revenue Intelligence. It leverages CRM Analytics and Einstein to deliver the intelligence in the flow of work for sellers and sales leaders.
See new customer-focused features in the Winter ’24 Product Release.
Check out this product release for new ways to:
- Create a unified experience with Tableau and CRM Analytics
- Provide an intelligent experience for sales leaders and chief revenue officers
- Use Data Cloud data to unlock insights across Customer 360
