Overview

Intelligent analytics built for the world’s #1 CRM.

Get contextual insights and recommendations to drive your business every day with CRM Analytics and Slack.

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An alert prompts a sales rep to share a dashboard in Slack where the sales team and partners can work on it together.

When work flows, insights grow.

Make smarter decisions, faster. Get notifications for your most important business metrics and seamlessly find, share, and collaborate on analytics with CRM Analytics and Slack.

See how Slack works

An automated alert pops up to tell the sales team they have exceeded their quota for the quarter.

Capture actionable insights right inside your CRM.

Put contextual data at your fingertips with AI-powered analytics native to Salesforce. CRM Analytics helps you see ahead, prioritize, and seize business opportunities — the moment it matters most.

Discover the story your data has to tell.

Automatically uncover simple answers to complex business questions using transparent, understandable AI models built with clicks, not code. Learn what happened and why, so you can better predict what comes next.

A dashboard automatically finds pipeline trends and propensity to win.

22% Shorter Case Age

With CRM Analytics, cases were resolved significantly faster.

25% Increase in Business

With CRM Analytics, pipeline quality and close rate improved.

27% More Strategic

With CRM Analytics, insight-driven decision-making increased.

Sources: Salesforce Customer Success Metrics Report 2021

Sales charts showing growth trends with insights graph

See where your business needs to go — and how to get there.

Focus on the information you need by customizing analytics to your business goals. Precise recommendations will help you anticipate opportunities you might have missed and lead you to better outcomes.

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“Tableau CRM lets us link the analytics to our business processes by embedding these insights right within the CRM workflow,’ said Mariano Salatino, Vice President of Sales Operations at Avaya. “No other tool could give us that ability without a huge investment in custom development.”

Mariano Salatino

Vice President of Sales Operations, Avaya

Tableau CRM is now known as CRM Analytics

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Win Rate, Open Pipeline and Attainment charts, with a prompt showing Sarah Rafael as the winner

Manage the big picture and take action.

Create visualizations, make predictions, and find insights by bringing all of your data into your Salesforce workflows. Then act on your findings instantly by collaborating in Slack, updating records, and sharing dashboards.

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Get industry-specific templates, prebuilt integrations, and custom dashboards.

Start exceeding the needs of your business with the most advanced analytics solution.

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Try for Free

Get better business insights from your data with the right analytics solution for your business.

Automated discovery and predictive insights

$ 75

USD/user/month*
(billed annually)

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Complete analytics platform for all your data

$ 125

USD/user/month*
(billed annually)

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Advanced analytics platform with AI built in

$ 150

USD/user/month*
(billed annually)

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* All per-user products require an annual contract.

This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

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Explore the entire Tableau platform.

Tableau is the broadest and deepest analytics platform with the flexibility to grow as your data strategy evolves. Einstein, our industry-leading AI, is built right in — making it easy to inject data into your business culture, find insights, and achieve better outcomes.

CRM Analytics

Get contextual insights and AI-powered predictions and recommendations without having to leave your Salesforce CRM workflows.

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Tableau Prep

Start analyzing and finding insights faster. Use a visual interface to combine, shape, and clean data from any source — no matter what condition your data is in.

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Tableau Desktop

Examine data without limits using an intuitive visual interface that encourages creativity, curiosity, and data-driven decision-making.

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Tableau Online

Scale your self-service analytics to every department without managing servers. Fully hosted by Tableau, your data will always be up to date and secure.

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