Get the insights you need to improve your support team, build better products, and make smart business decisions. When you bring all of your data together, you can deliver an outstanding experience every time.
Many customers like to find their own answers, and when you make your knowledge base available on a branded self-service site or connect it to your web and mobile apps, it’s easy for them to help themselves.
Scale your customer service with 360-degree customer views and integration with the tools that power your business. And make it easy for everyone at your company to support customers by taking advantage of flex pricing.
Salesforce Desk.com help desk software offers small businesses an all-in-one customer service software solution that will help keep customers happy and loyal. Desk.com can be set up in just hours, and provides multi-channel support, including phone, email, self-help pages, and social media. Not only will this innovative help desk software let your agents more easily serve customers, your small business will have the insights needed to build better products and make smarter, growth-driving decisions.