MS Companies is a trailblazer
MS Companies empowers business users to discover advanced analysis.
MS Companies is bridging the gap between the manufacturing industry and the rapidly growing tech industry. The company’s goal is to identify ideal candidates for its customers. MS Companies has 3,200 employees across 14 states.
MS Companies empowers business users with the ability to discover advanced analysis.
MS Companies is committed to providing a seamless experience between the manufacturing industry and the tech industry. The company uses predictive analytics on its database of over 200,000 talent profiles to best match candidates with their customers. In addition, company executives pride themselves on providing easy communication throughout the entire process. To maintain this goal, MS Companies sought a better forum to support communication and provide a better customer experience. With Einstein Discovery, MS Companies uncovers key patterns about its employees and clients to increase satisfaction and retention.
The Customer 360 Platform helps simplify processes and increase efficiency.
MS Companies is a long-time Salesforce customer. The company began its journey with Sales Cloud, Service Cloud, and the Customer 360 Platform. With the Customer 360 Platform, MS Companies built over 20 custom apps to learn more about its employees.
“We have been able to simplify our processes by transitioning all legacy systems to Salesforce, resulting in a 30% productivity gain.”
MS Companies builds custom applications to better measure and retain employees.
The employee engagement app measures and records retention, activities, and event participation across 14 states. Employees now have easier access to their own information and can rate their supervisors and easily submit an HR case. MS Companies also built an app that measures employee time and performance. Before this app, all time and performance processes were manual and included laborious tasks such as scanning and printing. With Salesforce, the company has improved its invoicing accuracy from 96% to 99%, which saves significant time and money for MS Companies employees.
“We utilize the power of the platform and achieve our needs with limited code.”
Leveraging communities can improve recruiting and onboarding processes.
MS Companies uncovers employee retention factors with AI.
Uncovering intelligent insights into which factors correlate with auto-part malfunctions.
Keep exploring stories like this one.
Questions? We’ll put you on the right path.
Ask about Salesforce products, pricing, implementation, or anything else. Our highly trained reps are standing by, ready to help.