Make every part of your business smarter with Einstein — it’s AI designed for Salesforce.
Sell smarter by intelligently prioritizing your top leads and opportunities with Einstein, your own personal data scientist.
Spend your time more effectively — Einstein automatically prioritizes the leads most likely to convert based on your history and past deals.
Know whether or not a deal is likely to close — identify customer sentiment, competitor involvement, and overall prospect engagement right in the Lightning Sales Console.
See key business developments pertinent to your accounts -- stay up on your customers’ latest news, M&A activity, and company expansion updates.
Increase productivity by connecting your email and calendar to Salesforce* — keep records up-to-date without any tedious data entry.
Stay on top of your game with proactive email notifications — know when a customer needs an immediate response, or set a follow-up reminder if a customer doesn’t reply.
Transform customer experience with personalized service conversations powered by intelligence
Surface deep customer insights and identify trends to drive new levels of efficiency with machine learning and AI-powered analytics — diagnose, predict, and take action faster than ever before.
Increase average order values, convert more anonymous web visitors, and recommend the next best product, content, or offer faster for every customer on any channel.
Manage social interactions around the globe by automatically analyzing their tone, sentiment, and spamminess using Einstein insights in Social Studio.
Build the best audience for every campaign by leveraging Krux machine-learned segments and pattern analysis to understand customer attributes.
Automatically discover and target new segments with machine learning and deep pattern analysis — get higher conversions by identifying the best channels, messages, and events.
Make the resources members need easy to find — automatically suggest relevant experts, groups, and content based on interests, needs, and behavior from their social activities.
Keep members engaged by identifying and promoting popular content — ensure that important posts and hot-button conversations are seen, thanks to an intelligent activity feed.
Help your community members find certified experts on the topics that matter most to them so their questions are answered faster than ever.
Use data from shoppers, orders, and products to make experiences smarter with Einstein — identify the best products and deals to offer by visualizing customer behavior.
Drive more revenue per email recipient by personalizing product recommendations in every email message.
Create unique customer experiences across mobile and desktop — eliminate the task of manual merchandising and boost revenue per site visitor.
See how Einstein advises retailers.