Energy & Utilities Cloud Pricing
Energy & Utilities Cloud — Service
Energy & Utilities Cloud — Service
Energy & Utilities Cloud — Service
(billed annually)
Energy & Utilities Cloud — Sales
Energy & Utilities Cloud — Sales
Energy & Utilities Cloud — Sales
(billed annually)
Energy & Utilities Cloud — Sales and Service
Energy & Utilities Cloud — Sales and Service
Energy & Utilities Cloud — Sales and Service
(billed annually)
Energy & Utilities Cloud - Einstein 1 for Service
Energy & Utilities Cloud - Einstein 1 for Service
Energy & Utilities Cloud - Einstein 1 for Service
(billed annually)
Energy & Utilities Cloud — Service
Energy & Utilities Cloud — Service
Energy & Utilities Cloud — Service
(billed annually)
Service Console Apps
Energy & Utility Contact Center Console
Customer Story
Premises, Service Points, and Metering Inquiry
Services and Products Inquiry Management
Billing Inquiry Management
Usage Inquiry Management
Service Contracts Inquiry Management
Service and Work Scheduling
Visual Relationship Graph
Document Generation
Account and Contact Management
Case Management
Web and Email Case Capture
Case Milestone Tracker
Case Escalation Rules and Queues
Case Auto-Assignment
Case Email Auto-Response
Omni-Channel Routing
Omni-Channel Supervisor
EE Knowledge (Read-Only)
UE Knowledge (Full)
Social Customer Service
Service Contracts and Entitlements
Telephony Integration (CTI)
Service Orders
Asset Management and Product Tracking
Work Order Management
UE Chat (Live Agent)
Help Center
Industries Product Catalog Object Model
Products Administration and Design
Duplicate Management and Blocking
Sales Orders
Products and Price Books
Energy & Utilities Cloud Customer Model Family of Objects
OmniStudio (Full Package)
OmniScript
OmniStudio Cards and FlexCards
OmniStudio LWC
OmniStudio Data Mappers
OmniStudio Integration Procedures
OmniStudio Calculation Procedures
OmniStudio Matrices
OmniAnalytics
IDX CLI / Workbench / Build Tool
Salesforce Mobile App
Offline Mobile Functionality
Next Best Action
Customizable Reports and Dashboards
Advanced Reporting Features
Chatter
Files
Topics and Recommendations
Lightning Flow Automation (Flow + Process Builder)
Lightning App Builder
Data Storage Per User
File Storage Per User
Unlimited Custom Applications
Customizable Profiles and Page Layouts
Roles and Permissions
Record Types (Per Object)
Developer Sandbox
Developer Pro Sandbox
Partial Sandbox
Full Sandbox
Platform
Workflow and Approval Automation
Salesforce Identity
Email Integration with Gmail
Email Integration with Outlook
Lightning Sync
Web Services API
Energy & Utilities Cloud — Sales
Energy & Utilities Cloud — Sales
Energy & Utilities Cloud — Sales
(billed annually)
Customer Story
Premises, Service Points, and Metering Inquiry
Services and Products Inquiry Management
Visual Relationship Graph
Document Generation
Account and Contact Management
Case Management
Web and Email Case Capture
Knowledge (Read-Only)
Knowledge (Full)
Telephony Integration (CTI)
Asset Management and Product Tracking
Sales Console Apps
Sales Contracts Inquiry Management
Quotes Inquiry Management
Energy Customer Acquisition Management App
Automate Premises & Service Point Creation Upon Order
Automate Service Accounts Creation Upon Order
Automate Online Orders
Enable Straight-Through Processing of New Enrollments
Industries Product Catalog Object Model
Products Administration and Design
Industries Configure, Price, and Quote (CPQ)
Rates and Pricing Administration
Quoting Administration
Quote Configuration
Multisite Quote and Order Capture
Promotions and Discounts
Ordering
Asset Based Ordering
Headless Commerce APIs
Lead Assignment and Routing
Duplicate Management and Blocking
Web-to-Lead Capture
Customizable Sales Process
Sales Teams
Sales Orders
Products and Price Books
Opportunity Management
Opportunity Splits
Enterprise Territory Management
Collaborative Forecasting
Mass Email
Campaign Management
Lead Registration
Energy & Utilities Cloud Customer Model Family of Objects
OmniStudio (Full Package)
OmniScript
OmniStudio Cards and FlexCards
OmniStudio LWC
OmniStudio Data Mappers
OmniStudio Integration Procedures
OmniStudio Calculation Procedures
OmniStudio Matrices
OmniAnalytics
IDX CLI / Workbench / Build Tool
Salesforce Mobile App
Offline Mobile Functionality
Next Best Action
Customizable Reports and Dashboards
Advanced Reporting Features
Chatter
Files
Topics and Recommendations
Lightning Flow Automation (Flow + Process Builder)
Lightning App Builder
Data Storage Per User
File Storage Per User
Unlimited Custom Applications
Customizable Profiles and Page Layouts
Roles and Permissions
Record Types (Per Object)
Developer Sandbox
Developer Pro Sandbox
Partial Sandbox
Full Sandbox
Platform
Workflow and Approval Automation
Salesforce Identity
Email Integration with Gmail
Email Integration with Outlook
Lightning Sync
Web Services API
Energy & Utilities Cloud — Sales and Service
Energy & Utilities Cloud — Sales and Service
Energy & Utilities Cloud — Sales and Service
(billed annually)
Service Console Apps
Energy & Utility Contact Center Console
Customer Story
Premises, Service Points, and Metering Inquiry
Services and Products Inquiry Management
Billing Inquiry Management
Usage Inquiry Management
Service Contracts Inquiry Management
Service and Work Scheduling
Visual Relationship Graph
Document Generation
Account and Contact Management
Case Management
Web and Email Case Capture
Case Milestone Tracker
Case Escalation Rules and Queues
Case Auto-Assignment
Case Email Auto-Response
Omni-Channel Routing
Omni-Channel Supervisor
EE Knowledge (Read-Only)
UE Knowledge (Full)
Social Customer Service
Service Contracts and Entitlements
Telephony Integration (CTI)
Service Orders
Asset Management and Product Tracking
Work Order Management
UE Chat (Live Agent)
Help Center
Sales Console Apps
Sales Contracts Inquiry Management
Quotes Inquiry Management
Energy Customer Acquisition Management App
Automate Premises & Service Point Creation Upon Order
Automate Service Accounts Creation Upon Order
Automate Online Orders
Enable Straight-Through Processing of New Enrollments
Industries Product Catalog Object Model
Products Administration and Design
Industries Configure, Price, and Quote (CPQ)
Rates and Pricing Administration
Quoting Administration
Quote Configuration
Multisite Quote and Order Capture
Promotions and Discounts
Ordering
Asset Based Ordering
Headless Commerce APIs
Lead Assignment and Routing
Duplicate Management and Blocking
Web-to-Lead Capture
Customizable Sales Process
Sales Teams
Sales Orders
Products and Price Books
Opportunity Management
Opportunity Splits
Enterprise Territory Management
Collaborative Forecasting
Mass Email
Campaign Management
Lead Registration
Energy & Utilities Cloud Customer Model Family of Objects
OmniStudio (Full Package)
OmniScript
OmniStudio Cards and FlexCards
OmniStudio LWC
OmniStudio Data Mappers
OmniStudio Integration Procedures
OmniStudio Calculation Procedures
OmniStudio Matrices
OmniAnalytics
IDX CLI / Workbench / Build Tool
Salesforce Mobile App
Offline Mobile Functionality
Next Best Action
Customizable Reports and Dashboards
Advanced Reporting Features
Chatter
Files
Topics and Recommendations
Lightning Flow Automation (Flow + Process Builder)
Lightning App Builder
Data Storage Per User
File Storage Per User
Unlimited Custom Applications
Customizable Profiles and Page Layouts
Roles and Permissions
Record Types (Per Object)
Developer Sandbox
Developer Pro Sandbox
Partial Sandbox
Full Sandbox
Platform
Workflow and Approval Automation
Salesforce Identity
Email Integration with Gmail
Email Integration with Outlook
Lightning Sync
Web Services API
Energy & Utilities Cloud - Einstein 1 for Service
Energy & Utilities Cloud - Einstein 1 for Service
Energy & Utilities Cloud - Einstein 1 for Service
(billed annually)
Service Console Apps
Energy & Utility Contact Center Console
Customer Story
Premises, Service Points, and Metering Inquiry
Services and Products Inquiry Management
Billing Inquiry Management
Usage Inquiry Management
Service Contracts Inquiry Management
Service and Work Scheduling
Visual Relationship Graph
Document Generation
Account and Contact Management
Case Management
Web and Email Case Capture
Case Milestone Tracker
Case Escalation Rules and Queues
Case Auto-Assignment
Case Email Auto-Response
Omni-Channel Routing
Omni-Channel Supervisor
Knowledge (Read-Only)
Knowledge (Full)
Social Customer Service
Service Contracts and Entitlements
Telephony Integration (CTI)
Service Orders
Asset Management and Product Tracking
Work Order Management
Chat (Live Agent)
Help Center
Sales Console Apps
Sales Contracts Inquiry Management
Quotes Inquiry Management
Energy Customer Acquisition Management App
Automate Premises & Service Point Creation Upon Order
Automate Service Accounts Creation Upon Order
Automate Online Orders
Enable Straight-Through Processing of New Enrollments
Industries Product Catalog Object Model
Products Administration and Design
Industries Configure, Price, and Quote (CPQ)
Rates and Pricing Administration
Quoting Administration
Quote Configuration
Multisite Quote and Order Capture
Promotions and Discounts
Ordering
Asset Based Ordering
Headless Commerce APIs
Lead Assignment and Routing
Duplicate Management and Blocking
Web-to-Lead Capture
Customizable Sales Process
Sales Teams
Sales Orders
Products and Price Books
Opportunity Management
Opportunity Splits
Enterprise Territory Management
Collaborative Forecasting
Mass Email
Campaign Management
Lead Registration
Energy & Utilities Cloud Customer Model Family of Objects
OmniStudio (Full Package)
OmniScript
OmniStudio Cards and FlexCards
OmniStudio LWC
OmniStudio Data Mappers
OmniStudio Integration Procedures
OmniStudio Calculation Procedures
OmniStudio Matrices
OmniAnalytics
IDX CLI / Workbench / Build Tool
Salesforce Mobile App
Offline Mobile Functionality
Next Best Action
Customizable Reports and Dashboards
Advanced Reporting Features
Chatter
Files
Topics and Recommendations
Lightning Flow Automation (Flow + Process Builder)
Lightning App Builder
Data Storage Per User
File Storage Per User
Unlimited Custom Applications
Customizable Profiles and Page Layouts
Roles and Permissions
Record Types (Per Object)
Developer Sandbox
Developer Pro Sandbox
Partial Sandbox
Full Sandbox
Platform
Workflow and Approval Automation
Salesforce Identity
Email Integration with Gmail
Email Integration with Outlook
Lightning Sync
Web Services API
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Energy & Utilities Cloud Pricing FAQ
In many cases, Salesforce products integrate directly with outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.
Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.
* This edition requires an annual contract.
** Above pricing available in Enterprise Edition, Unlimited Edition of Service, Sales, and Service and Sales starts at $500 USD/user/month, $575 USD/user/month and $600 USD/user/month respectively.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.