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Build customer journeys on a powerful digital experience platform.

Create secure websites, portals, and apps with connected data — fast.

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Desktop view showcasing our Experience Cloud's builder and the drag-and-drop options that are available to create a unique customer experience for any industry.

What’s new in digital experiences?

blog

Great digital experiences have these four things in common.

Drive 342% ROI over three years with Experience Cloud.

Report

We're a Leader in the Forrester Wave™ for Digital Experience Platforms, Q3 2021.

Summer ’22 Product Release

Tap smart data through a single source of truth.

Digital Trends Report

Learn how to connect to users with personalized experiences.

See How

MEET EXPERIENCE CLOUD

Discover the experience platform that drives customer relationships and revenue.

Pre-built apps. Drag-and-drop tools. Low-code web tools to help you grow.

Create without the wait.

Empower your team to quickly iterate and build secure, engaging digital experiences with prebuilt apps and low-code web tools.

Do data the right way.

Deliver personalized content with connected data and AI-driven processes. Build stronger relationships with a single source of truth.

Unite your teams and give your customers a clear path forward.

Deliver seamless journeys across sales, service, marketing, commerce, and more.

FEATURED

Maximize your return on experience.

Go to market fast with personalized digital experiences that are streamlined across channels.

Read the blog

Phone view of easy-to-build platforms; one example is a consumer help center built with low-code blocks.

Build Your Experience

What kind of experience do you want to create?

Tablet and mobile view of Experience Cloud's builder and consumer view.

Help Centers

Help customers find answers themselves, on their own terms and time frame. Whether you need a knowledge base, a self-service portal, or a forum, we’ve got you covered.

Storefronts

Provide an experience for both B2B and B2B2C customers that includes features tailored to their complex needs.

Industry Solutions

Bring external patients, clients, subscribers, distributors, and suppliers into a connected, secure process with powerful end-to-end solutions for your industry.

Account Portals

Give users a responsive portal where they can access articles, update their accounts, and create and manage cases and claims.

Build Your Own

Go beyond prebuilt solutions to create responsive experiences tailored to your business with Experience Builder.

START BUILDING AN AMAZING EXPERIENCE.

EXPLORE TEMPLATES

EXPLORE

Partner Portals

Create a complete channel management solution for you and your partners with a dynamic PRM site.

Microsites

Empower marketers to create engaging microsites and landing pages to generate leads for a new product launch, an upcoming event, and more.

BENEFITS

Seamlessly connect your experience with your customer data.

Integrated Business Solutions | Experience Cloud

Integrate data from any source.

Pull in data from Salesforce, third-party, or legacy sources. Easily link it to Experience Cloud functions like leads, opportunities, cases, campaigns, and custom objects.

Learn more about integration

Build personalized experiences.

Tailor experiences for each user type using a customer data platform to define audiences, target customers, and unify data.

Learn more about personalization

Design for every device.

All digital experiences are 100% mobile optimized and fully responsive for an easy-to-use interface wherever you go.

LEARN MORE ABOUT MOBILE

Increase onsite engagement.

Recognize your most active members with custom profile badges. Enable members to endorse each other for specific skills and expertise.

LEARN MORE ABOUT ENGAGEMENT

Track and optimize your site.

Measure, analyze, and optimize your experience with customizable dashboards in the Experience Workspace.

LEARN MORE ABOUT ANALYTICS

Secure your customer and partner data.

Give customers and external partners access to your CRM data and process automation — complete with built-in security and data access controls.

LEARN MORE ABOUT SECURITY

View All Features

Customer Success Spotlight

See how Spalding delivers fast, easy experiences with Salesforce.

“Delivering a fast, easy and unique Spalding brand experience is crucial to our customer-first strategy. With Salesforce, we are able to deliver just that, saving our customers time, and making it easier than ever for them to discover products and engage with our brand wherever they are.”

Matthew Day | Head of Brand Communications, Digital Marketing and E-Commerce, Spalding

Watch Video

See all customer stories

Join other businesses bringing their brands to life with Experience Cloud.

Get solutions and insights for every industry need with expert help from our partners.

Extend your teams with our library of apps. Drive change and grow your knowledge base with educational content.

Find prebuilt apps and consulting partners to extend, guide, and support your digital experiences.

Learn More

See how companies use Salesforce to solve pressing business challenges.

Learn More

Training and Support

Set up, launch, and improve your space. Find more help if you need it.

With online, self-service training from Trailhead, your admins and managers will have all the tools they need to get started.

Contact us

Learn for free.

Explore free, online learning on Trailhead, the easy way to learn Salesforce. And get in-person classes and support.

Learn for free on Trailhead

Ask the experts.

Meet and engage our knowledge base of experts and customers in the Salesforce Success Community.

Explore our community

Questions? We’ll put you on the right path.

Ask about Salesforce products, pricing, implementation, or anything else. Our highly trained reps are standing by, ready to help.

CONTACT US

Or call 1-800-667-6389

Experience Cloud

Salesforce's digital experience platform (DXP) is built on the Customer 360. Experience Cloud helps you deliver connected digital experiences — fast. Reinvent the customer experience, engage more customers, and accelerate growth across any industry with data-driven sites, portals, and mobile applications.

CRM: Salesforce CRM fosters better customer relationships, helping you save money and increase profits.

Improve Customer Satisfaction: Uncover the top 4 steps to keep clients happy and skyrocket customer satisfaction scores.

Salesforce Reviews: Read honest reviews from real Salesforce customers.

Track Service Agent Performance: Track each individual support agent as well as the team as a whole while having access to service metrics across all support channels.

Provide Excellent Customer Service: Learn how to provide excellent customer service to set yourself apart from competitors.

Help Desk Software Reviews: Tips on what to look for when assessing what help desk software to buy.

CRM Software Reviews: Read why thousands continue to choose Salesforce for their CRM needs.

Create Meaningful Connections: Marketing Cloud Account Engagement provides the tools to help create meaningful connections and empower sales to close more deals.

Mobile Customer Service: Mobile customer service solutions — so your customer can find help from any device, anywhere.

Customer Service Management Software: Maximize agent productivity with customer service management software from Service Cloud.

Social Customer Service: Social customer service solutions that will help your support agents deliver smarter social service.

Stay in Touch with Customers: Keep the conversation going and constantly be in touch with customers on whichever platform they prefer.