Spring ’22 Product Release

Spring into our latest products and features, and succeed from anywhere.

 

Transform your business with new innovations from the Spring ’22 Product Release.

 
 

Sales

Power sales teams for success anywhere.
  • Revenue Intelligence
  • Einstein Conversation Insights Enhancements
  • High Velocity Sales Enhancements
 

Service

Keep service simple with effortless interactions.
  • Appointment Bundling 
  • Swarming 
  • Multilingual Einstein Bots
 

Marketing

Power smarter data and analytics with new integrations.
  • Salesforce CDP: AppExchange Partner Apps 
  • Salesforce CDP: Anonymous Profiles 
  • Datorama Enhancements for Ecommerce
 
 

Commerce

Create deeper customer relationships that drive growth.
  • Commerce Cloud Enhancements for Restaurants, Auto, and Marketplace 
  • B2B and B2B2C Enhancements 
  • Salesforce Payments Enhancements
 

Slack

Bring people, tools, customers, and partners together in a digital HQ.
  • Huddles 
  • Clips 
  • Slack Connect
 

Financial Services

Build trusted relationships with high-impact customer experiences.
  • Record Alerts 
  • Interest Tags
  • Tableau CRM for Financial Services: Insurance Dashboards
 
 

Healthcare & Life Sciences

Streamline business processes on a unified platform to personalize experiences.
  • Medication Management 
  • Identity Verification 
  • Intelligent Sales Enhancements
 

Manufacturing

Introducing new service capabilities, powered by Manufacturing Cloud.
  • Manufacturing Cloud - Service 
  • Enterprise Account Forecasting Enhancements 
  • Rebate Management Enhancements
 

Consumer Goods

Drive growth, and execute with efficiency.
  • Visit Planning Enhancements 
  • Authorized Product List 
 
 

Public Sector

Serve constituents and employees faster.
  • Business Rules Engine 
  • Business Rules Engine: Decision Explainer 
  • Tableau CRM for Public Sector
 

Communications

Reduce subscriber churn and boost sales efficiency.
  • Churn Predictions
  • Enterprise Sales Management Enhancements 
  • Mobile Subscription Management Enhancements
 

Media

Maximize your campaign ROI with rich data and analytics.
  • Advertising Sales Management: Inventory Analytics
 
 

Energy & Utilities

Drive utility B2B sales by equipping teams with the right insights.
  • Large Account Sales and Management 
  • Tableau CRM for Energy & Utilities
 

Loyalty Management

Keep customers coming back with connected loyalty programs.
  • Loyalty Management Integration with Commerce Cloud 
  • Tableau CRM for Loyalty Management: Loyalty Promotion Predictions (Beta) 
  • Loyalty Promotions Setup Enhancements
 

Nonprofit

Engage your donors to develop deeper relationships.
  • Einstein for Nonprofits 
  • Elevate Enhancements 
  • Marketing Cloud for Nonprofits Enhancements
 
 

Education

Connect the learner journey with actionable data and engagement.
  • Accounting Subledger Enhancements 
  • Tableau Accelerators for Education Cloud 
  • Financial Aid Chatbot
 

Net Zero Cloud

Go net zero faster.
  • Carbon Footprint Forecast 
  • Waste Data Management 
  • Supplier Management
 

Platform Services

Enhance the security, resiliency, and privacy of your org’s data.
  • Backup and Restore 
  • External Services: OAS 3.0 Support
 
 

Platform Applications

Automate and optimize customer experiences with platform applications.
  • Salesforce Scheduler: Shift Rostering 
  • Salesforce Scheduler: Holiday Management for Service Territories 
  • Salesforce Feedback Management: Messaging Enhancements
 

Lightning Experience

Capture customer attention with engaging user experiences.
  • Lightning Web Security 
  • UI Test Automation Model 
  • Lightning Design System: Styling Hooks
 

Application Development

Simplify app development with connected workflow automation.
  • Lightning Web Components Mobile Enhancements 
  • Mobile Offline Enhancements 
  • Orchestrator
 
 

Experience

Scale your digital experiences to connect with more customers.
  • Mobile Publisher: Rich Media Push Notifications 
  • Microsites Enhancements 
  • Scalability Enhancements
 

Quip

Power revenue growth with productivity enhancements for Quip.
  • Document References 
  • Admin Control Enhancements 
  • Engagement Metric Enhancements
 

Learning

Empower your teams to thrive in any workflow.
  • In-App Guidance Enhancements 
  • Trailhead for Slack 
  • Content Template Enhancements
 
 

Integration

Unify data from any system fast.
  • MuleSoft Anypoint API Designer: AsyncAPI Support 
  • MuleSoft Anypoint Connector for Tableau 
  • MuleSoft Anypoint Connector for Slack Enhancements
 

Analytics

Unlock rich and dynamic AI-powered insights.
  • Direct Data for Salesforce CDP 
  • Einstein Discovery: Multiclass Classification 
  • Repeater Widget
 

Customer Success

Follow your own path to success with tools that fit your needs.
  • Slack Collaboration for Signature Success Plan 
  • Success Center Enhancements 
  • Salesforce Help Enhancements
 
 

See our previous releases for more Salesforce product information and helpful resources.

 

Check out the Spring ’22 resources for detailed release notes and more.

 
 

Trailhead

 

Release in a box

 

Release Notes

 

Ready to learn more about the Spring ’22 Product Release?

Register for Release Readiness Live.