Spring ’23 Product Release

Drive cost savings and boost efficiency with new innovations.


Deliver success now with new innovations from the Spring ’23 Product Release.



Increase productivity and efficiency with automated conversational milestones.
  • Forecasting Enhancement
  • Conversation Milestones
  • Account Discovery


Boost productivity with automated insights and drive efficiency with mobile extensibility.
  • Salesforce Contact Center: Insights and Scheduling
  • Offline Mobile UI Extensibility
  • Service Cloud Voice Enhancements


Deliver innovation with Marketing Cloud and Customer Data Platform.
  • WhatsApp Business Messaging: Direct Integration
  • Data Cloud Advertising
  • Marketing Cloud Intelligence: Data Stream Control Center


Optimize management resources and better engage loyal members.
  • Quick Promotion Setup
  • Contact Center for Loyalty Management
  • Member Engagement Widgets Enhancements


Scale growth and drive loyalty with commerce enhancements.
  • B2B and D2C Enhancements
  • Salesforce Payments for B2B 
  • Composable Storefront Enhancements


Help analysts predict, create, and transform actionable insights.
  • Input Widget Enhancements
  • Data Prep Enhancements
  • Einstein Discovery: Model Queuing


Connect data from any system faster.
  • Composer and Anypoint Connectivity
  • MuleSoft Accelerators
  • MuleSoft Direct for Industry Clouds


Bring people, tools, customers, and partners together in a Digital HQ.
  • Slack Connect Enhancements

Platform — Build

Get faster time to value with change and release management tools.
  • Python for Salesforce Functions
  • Lightning App Builder
  • OAuth Flow Reporting Enhancements

Platform — Automate

Empower people, create seamless processes, and connect systems.
  • Salesforce Connect Adapter for GraphQL
  • Flow Builder Enhancements
  • Flow Orchestration Enhancements

Platform — Secure

Reduce risk while you innovate.
  • Extended Login History for OAuth Flows
  • Sharing Hierarchy
  • Privacy Center: Preference Manager Enhancements
Reduce time to value with out-of-the-box features for platform apps.

  • My Appointments Calendar
  • Virtual Appointments Email Template
  • Digital Distribution Enhancements

Net Zero Cloud

Go net zero now.
  • Disclosure and Compliance Hub for ESG Reporting
  • Multi-tenancy Support for Extended Enterprise
  • DEI Dashboard


Drive unified customer, vehicle, and retail experiences.
  • Experience Cloud for Automotive


Drive productivity with improved customer service tools and automatic updates.
  • Contact Center for Communications Cloud
  • Automatic Upgrades for Communications Cloud

Consumer Goods

Supercharge planning and execution with connected data.  
  • MuleSoft Accelerator for Consumer Goods
  • Retail Execution Analytics Enhancements

Energy & Utilities

Empower agents with easy integrations that jumpstart productivity.
  • Contact Center for E&U Cloud Enhancements
  • MuleSoft Direct for Energy & Utilities Cloud Enhancements

Financial Services

Automate, integrate, and optimize efficiency in financial services.
  • Integrated Onboarding
  • Service Process Automation
  • High-Volume Data Consumption

Healthcare & Life Sciences

Lower costs and increase productivity in the business of health.
  • Integrated Care Management
  • Crisis Support Center Management
  • MuleSoft Direct for Health Cloud


Power customer-centric operations.
  • Sales Agreements Enhancements
  • Enterprise Account Forecasting Enhancements
  • Experience Cloud for Manufacturing Enhancements


Increase retention and maximize revenue.
  • Unified Audience Profiles
  • Subscriber Self-Care Web Portal
  • Susbcriber Lifecycle Management: Agent Console

Public Sector

Serve constituents faster with automation.
  • Composable Case Management Enhancements
  • Grants Management Enhancements


Maximize efficiency and impact across your organization.
  • Recurring Donations Enhancements
  • Gift Entry Enhancements
  • Program Management Module for Mobile

Customer Success

Maximize outcomes to deliver success now with the right level of expert guidance and support. 
  • Signature Architecture Engagements
  • Expert Coaching Enhancements


Learn new skills from anywhere.
  • Ranger Rank Enhancements
  • Search Enhancements

Take a look at past releases.


See exciting updates from the Winter ’23 Release.


See exciting updates from the Summer ’22 Release


Discover Innovations from the Spring ’22 Release


See Spring ’23 resources for release notes, learning trails, and more.




Release in a box


Release Notes


Ready to learn more about the Spring '23 Product Release?

Join us for Release Readiness Live