Summer ’22 Product Release

Dive into our latest products and features, and exceed your business goals.

 

Transform your business with new innovations from the Summer ’22 Product Release.

 
 

Sales

Use data to drive decisions and create easier buying experiences.
  • Forecasting Enhancements 
  • Subscription Management 
  • Sales Cloud for Slack
 

Service

Create seamless interactions with the right team members.
  • Swarming 
  • Enhanced Scheduling and Optimization 
  • Messaging for In-App and Web
 

Marketing

Deliver personalized, data-driven customer journeys.
  • Customer Data Platform Related Profile Attributes 
  • Account Engagement Action Enhancements 
  • Personalization Triggered Campaign Messages
 
 

Commerce

Create new revenue channels that build strong relationships.
  • Marketing Cloud Intelligence Connectors for Commerce 
  • Salesforce Payments Enhancements 
  • B2B2C Commerce Enhancements
 

Analytics

Collaborate seamlessly from anywhere.
  • CRM Analytics for Slack 
  • Ask Data for Salesforce 
  • CRM Analytics for Slack: Predictions
 

Integration

Quickly connect data from any system.
  • MuleSoft Anypoint Flex Gateway 
  • MuleSoft Anypoint API Governance 
  • MuleSoft Composer Connectors
 
 

Application Development

Enhance experiences with platform applications.
  • Flow Trigger and Screen Enhancements 
  • AWS Partnership Enhancements 
  • Salesforce Functions with Heroku Data
 

Platform Services

Backup, restore, monitor, and secure data with ease.
  • Backup and Restore Enhancements 
  • Security Policy Management 
  • Event Monitoring Enhancements
 

Lightning Experience

Create user experiences that capture attention.
  • Lightning App Builder Enhancements 
  • External Services Enhancements 
  • External Objects Enhancements
 
 

Financial Services

Build trusted relationships with high-impact customer experiences.
  • Guided Discovery Questions
  • Financial Services Cloud for Slack 
  • Actionable Relationship Center Enhancements
 

Healthcare & Life Sciences

Offer personalized healthcare experiences and streamline processes.
  • Unified Health Scoring 
  • Patient Timeline Enhancement
 

Manufacturing

Power your long-term projects and programs.
  • Program-Based Business Management 
  • Tableau Analytics Accelerator for Rebates
  • Manufacturing Analytics Enhancement
 
 

Consumer Goods

Optimize planning and execution.
  • Trade Promotion Management 
  • Funds and Claims Management 
  • Offline Penny Perfect Pricing
 

Loyalty Management

Engage customers and measure impact with personalized offers.
  • Expanded Partner Management 
  • CRM Analytics for Loyalty Management: Intelligent Fraud Management 
  • Member Engagement Attributes
 

Public Sector

Put constituents at the center of your mission.
  • Care Plans 
  • Dynamic Assessment
 
 

Communications

Improve sales processes and boost customer satisfaction.
  • CRM Analytics for Communications Enhancements 
  • Document Generation Enhancements 
  • Mobile Subscription Management Enhancements
 

Media

Increase advertising sales with an easy self-service portal.
  • Guided Self-Service for Ad Sales
 

Energy & Utilities

Elevate every customer experience.
  • Self-Service Portal 
  • Billing API
 
 

Nonprofit

Create meaningful engagement with your stakeholders.
  • Experience Cloud for Nonprofits Enhancement 
  • External Reviews
  • Elevate Enhancements
 

Education

Strengthen student connections from anywhere.
  • Student Success Alerts for Slack 
  • Admissions Application Form Builder
 

Net Zero Cloud

Go net zero now.
  • Automated Data Gap Filling 
  • Building Energy Intensity Calculator
  • Einstein Predictions for Net Zero
 
 

Skilling & Enablement

Enable your teams to learn as they work.
  • Sales Enablement Enhancements 
 

Customer Success

Reach your goals faster with expert guidance and resources.
  • Signature Success Plan Enhancements 
  • Premier Success Plan Enhancements 
  • Success Center Enhancements
 

Slack

Bring people, tools, customers, and partners together in a digital HQ.
  • GovSlack 
  • Salesforce Cloud Integrations for Slack
 
 
Enhance customer service experiences.
  • Salesforce Scheduler: Shift Rostering Enhancements 
  • Salesforce Feedback Management: Matrix Questions 
  • Salesforce Surveys: Design Enhancements
 
 

Take a look at past releases.

 
 

See exciting updates from the Summer ’21 Release

 

Explore new features from the Winter ’22 Release

 

Discover Innovations from the Spring ’22 Release

 

Check out the Summer ’22 resources for detailed release notes, learning trail, and more.

 
 

Trailhead

 

Release in a box

 

Release Notes

 

Ready to learn more about the Summer ’22 Product Release?

Register for Release Readiness Live.