Loyalty Management
Actively engage customers and keep them coming back with personalized loyalty programs.
Earn a lifetime of loyalty from your customers.
Launch your program and innovate quickly.
Use out-of-the-box, automated processes that accelerate time to market with pre-built use cases for your industry.
Personalize every moment.
With a single source of truth for each member, personalize rewards, benefits, and offers based on member behaviors and interests.
Create a consistent member experience.
Connect loyalty to the wider customer experience with integration-ready APIs — from purchases, to customer service, in-person expeirences, and more.
Drive performance and profitability.
Measure business impact with real-time analytics and over a dozen out-of-the-box dashboards. Track promotion and program performance, member engagement, satisfaction, and more.
Deliver a connected loyalty program woven through your entire customer experience.
Increase customer lifetime value (CLV) with a unified data strategy.
Get valuable insights on both your loyalty program and marketing impact with a holistic view of your members and their interactions.
Unify every experience into a connected loyalty ecosystem.
With Marketing Cloud Customer Data Platform, you can segment audiences based on loyalty data and thread it through every customer touchpoint.
Create a single source of truth for member data.
Deliver more dynamic and personal loyalty experiences for customers by removing silos and connecting member data across multiple systems.
Configure programs with a flexible end-to-end platform.
Quickly design unique, engaging programs across every industry with intuitive customization options and a proven, scalable infrastructure.
Top brands are winning customers' hearts with Salesforce.
Top brands are winning customers' hearts with Salesforce.
What's new in loyalty management?
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