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Bridging the App Gap: How Citizen Development Is Changing Business
What is citizen development?
Take the code out of coding.
Why citizen application development?
IT professionals are more qualified and better experienced to create business apps, so why should businesses consider placing app development responsibilities in the hands of non-IT employees?
For one, citizen development benefits IT departments directly.
The demand for business applications is expanding exponentially, in many cases outpacing internal IT’s capacity to deliver them. IT departments are finding themselves buried under ever-increasing mountains of app-development requests on top of the regular duties of upkeep, infrastructure, and security. This creates a strain on IT resources, slows the development process, and forces (often understaffed) IT departments to prioritize certain requests over others. Citizen development frees up strained IT professionals, allowing them to focus on innovation and other vital, high-code projects.
Additionally, there are times when non-IT employees may have a more accurate understanding of the purpose and audience of the app in question. After all, business users are the end users who are feeling the strain without the business application. When this is the case, it makes sense that those experts would be the ones spearheading the development process — under the guidance and governance of the IT department.
Dividing application-development responsibilities among non-IT employees may also reduce the length of app-development cycles. According to the Salesforce “Top Trends in Low-Code Development” special report, 63% of IT leaders believe that low-code solutions will reduce the length of the software development cycle. Shorter development times means more applications released and more relevant timing on those releases.
Of course, in order to enjoy these benefits, businesses need low-code platforms that they can rely on. That means choosing a low-code solution that encompasses the right tools.