Access critical customer data including key contacts, communication history, and more — quickly and easily with customer contact management. You’ll get a complete picture of every customer, from insights about how to engage with them to deals they're involved in.
Use a feed of your customers’ social content to understand what they are saying about products or services. You’ll uncover valuable insights into your customers’ issues, so you can proactively provide answers.
Moving your contact management solution online and in the cloud enables collaboration across the organization. Our social collaboration tools are designed for you to share insights, relevant documents, and more on every business record and contact.
Access all of the account and contact data you need to keep deals moving, from anywhere. The Salesforce app on your mobile device pulls in valuable social profile information from your accounts and contacts, giving you deep insights so you can walk into that important sales meeting with confidence.