Lightning Dialer offers an outbound calling product with the option to add inbound calling functionality. You can pay for just the total number of minutes your entire org uses (in blocks of 1,000 minutes).
Minutes are shared by all Lightning Dialer users in the org
Minutes are shared between outbound and inbound calls
*All per user products require an annual contract.
**Lightning Outbound licenses are required for an org to purchase Lightning Minutes. Lightning Minutes are purchased separately from Lightning Outbound licenses.
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