Sales Cloud for Sales Operations

Customize and automate the sales process by making data-driven decisions every step of the way.


Streamline sales. Automate business processes.

Manage success by automating complex business processes with drag-and-drop simplicity. Create workflows that guide sales agents through qualification conversations, intelligently recommend next steps, and automate manual tasks like orders or proposals.

Customize the sales cycle and make insightful decisions.

Now you can easily set up lead routing and scoring directly in Sales Cloud. Use flexible reports to drill into data on any field in Salesforce, and get automatic updates and alerts to speed up management decisions.

Hit the ground running with dedicated support and partners.

Customize, integrate, and extend Sales Cloud with our strategic partner network, open APIs, and broad AppExchange marketplace. Whether you’re looking for training, consulting services, or the expertise of the world’s largest concentration of Salesforce innovators, it’s all here.


Your Complete CRM Handbook


Learn more about the top Sales Cloud features for sales operations:


Lead Management

Show the impact of your marketing activities on your sales pipeline and invest your time on the hottest leads.


Workflow and Approvals

Design and run any business process with point-and-click simplicity. Manage success with flexible approval processes.



Extend Salesforce to any role, department, and industry by tapping the power of the world’s leading business app marketplace.


Salesforce Success Cloud

Get the most out of Salesforce and maximize ROI faster with expert service, support, and training.

Get started with a free trial.

Take your insights further with Sales Cloud. The best way to get to know Sales Cloud is to get your hands on the actual product. Register for your free trial now.


Sales Cloud Frequently Asked Questions

Sales Operations Management by Salesforce