Sales Dialer Pricing

Sales Dialer offers an outbound calling product with the option to add inbound calling functionality. You can pay for just the total number of minutes your entire org uses (in blocks of 1,000 minutes).

First, choose the right Sales Dialer edition for your business needs.

Inbound

Communicate more efficiently with prospects and customers.

$ 5
user / month
USD (billed annually)
  • Accept incoming calls
  • Automatic call record look up
  • User-selected local number

Outbound

Hit the phone from within Salesforce.

$ 25
user / month
USD (billed annually)
  • Click-to-dial functionality
  • Automatically call logging
  • Call monitoring

Minutes

Price is for each block of 1,000 minutes.

$ 15
Org/Month**
USD (billed annually)
  • Shared Minutes

** Minutes are purchased separately from Outbound licenses.

Compare editions and top features.

Inbound

$ 5

user/month

Outbound

$ 25

user/month

Minutes

$ 15

org/month

Incoming Call Receipt

Multiple Voicemail Drop

Local Presence

Native CRM Integration

Accepting Incoming Calls

Automatically Look Up Callers’ Records

Missed Call Notifications

Incoming Call Forwarding

User-Selected Local Phone Number

Leave Prerecorded Voicemail Messages

Personal Voicemail

Native Outbound Dialing

Call Monitoring

Native CRM Integration

Click to Dial Functionality

Direct Dial from Native Dial Pad

Note-Taking During Calls

Automatically Log Calls to Related Records

Call History View

Call-List Creation from Lead and Contact List Views

Shared Minutes

Next, choose the Success Plan right for you.

From resources to embedded experts, get the right level of support and expert guidance for your business.

Standard Success Plan

Learn at your own pace with free self-guided resources.

Included in all licenses.

  • Online learning to upskill teams
  • Global Trailhead community

Premier Success Plan

Fast track your success now with easy and expert guidance.

30% of net license fees. 

  • Access to 24/7 support
  • Expert coaching and education
  • Tailored assessments
  • Bundled with Unlimited Edition

Signature Success Plan

Maximize ROI with proactive, personalized expertise.

Contact your account executive.

  • Designated Technical Account Manager
  • Proactive monitoring
  • Key event management
  • Fastest 24x7 support response times

Maximize ROI with the world's #1 Success Ecosystem.

From support, expert guidance, and resources to our partner apps and experts, the Success Ecosystem is here to help you realize the full potential of your Salesforce investment.

All per user products require an annual contract.

* Outbound licenses are required for an org to purchase minutes.

** Minutes are purchased separately from outbound licenses.

*** Local presence is for users in the U.S. dialing to U.S. numbers.

Sales Dialer for Essentials includes basic inbound and outbound calling and logging, recordable welcome and close messages, and business hour settings for AMER/CA users. Pay only for minutes — see Manage Subscription in Essentials for pricing. For more robust functionality, Sales Dialer is compatible with Essentials Edition.

This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.

Sales Dialer FAQs

Sales Dialer pricing varies depending on the edition and number of users. Pricing starts at $5 per user per month. Contact us to talk about your specific business needs and use cases.

Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-797-0955 to discuss exactly what kind of Salesforce Dialer pricing is right for you.

Service Cloud Voice and another CTI with Sales Engagement, or a great local CTI will provide teams with the tools they need to engage successfully.

Most Salesforce products use annual contracts, but Salesforce subscription terms vary, like Salesforce Essentials which offers monthly or even multiyear payment options. Chat with a sales representative to discuss payment and billing options for your products.

You can add additional seats to Salesforce Dialer, or upgrade at any time, but some products may need to scale together. Contact us to see what works for your business.