Windows show a rep connecting with Slack, closed sales opportunities, marketing email flows, and service contact info.

Starter and Pro Suites

Introducing our all-in-one, easy-to-use solutions that bring marketing, sales, and service together. Starter Suite is the fastest, easiest way to get started with a complete CRM. Pro Suite adds customization capabilities and automated business processes to fit your needs.

What can you do with Starter and Pro Suites?

Find more leads, win more deals, and keep customers happy with out-of-the-box tools built into the world’s #1 CRM suite. Starter Suite helps you start fast and grow faster with marketing, sales, and service. Pro Suite takes Starter to the next level, unlocking customization, automation, and enhanced sales and service functionality.

Find more leads to fuel growth.

Starter Suite and Pro Suite
Nurture prospect and customer relationships with premade, customizable email templates that match your brand. Use built-in analytics to review performance and deliver effective marketing content.

One window shows email builder template options and another shows a built out offer email.

Starter Suite and Pro Suite
Send your audiences personalized, relevant, and timely messages by creating segmented lists. Segmentation empowers you to target the right audience and maximize the impact of your marketing efforts.

An email segment population list is shown with various sales, service, and marketing filters.

Starter Suite and Pro Suite
Build effective flows with email content that resonates with your audiences. Sit back and let Einstein Send Time Optimization recommend the best time to send emails. Engage your customers at the perfect time with the perfect message to improve marketing ROI.

A window shows a customer journey that includes an automated emails send, emails open, and an intro call.
One window shows email builder template options and another shows a built out offer email.
An email segment population list is shown with various sales, service, and marketing filters.
A window shows a customer journey that includes an automated emails send, emails open, and an intro call.

Win more deals and close them faster.

Starter Suite and Pro Suite
Kickstart your day with a daily digest of your contacts, leads, opportunities, and to-dos in one place with prebuilt components. Plus, receive intelligently generated, personalized suggestions based on your actions.

A screen shows options to view contacts, leads, opportunities, a to-do-list, and tutorials and setup.

Starter Suite
Effortlessly streamline opportunities and optimize your pipeline with intuitive sales stages. Stay on top of your deals with activities to make sure you don’t miss a beat.

Pro Suite
Add on the ability for your reps to create and send quotes to customers within minutes. With quoting capabilities built right into your CRM, reps have the flexibility to quote different combinations of products, discounts, and quantities to move deals forward faster.

Image showing a bar chart of pipeline and deal stage progression.

Starter Suite
Take advantage of ready-to-use reports and share them with reps, so they can turn insight into action. Stay ahead of your goals with customizable dashboards and reports for a real-time view of your business health.

Pro Suite
Accelerate revenue growth and profitability with forecasting features. Forecasting increases pipeline visibility, provides insights into deals and opportunities, and helps you proactively identify trends or gaps to keep up the momentum in your sales cycle.

Image showing a sales dashboard with six different components. Each component showcasing a different type of chart.

Starter Suite
Create a payment portal to accept an array of payment methods. Send embedded payment links directly from opportunities to boost sales productivity and empower reps to focus on higher-value tasks.

Pro Suite
Pro brings the power of embedded payments into quotes. Want to remove the unnecessary back and forth of collecting payments? Send quotes with embedded payment links right from your CRM to streamline payments for you and your customers.

A page that says: Payment link created. Copy this link or click Compose Email to send the link to your customer in an email. Also, Astro holds a credit card and there's a large "Send Email" button on the right.
A screen shows options to view contacts, leads, opportunities, a to-do-list, and tutorials and setup.
Image showing a bar chart of pipeline and deal stage progression.
Image showing a sales dashboard with six different components. Each component showcasing a different type of chart.
A page that says: Payment link created. Copy this link or click Compose Email to send the link to your customer in an email. Also, Astro holds a credit card and there's a large "Send Email" button on the right.

Keep customers happy and resolve cases efficiently.

Starter Suite and Pro Suite
Inspire reps to deliver a personal, connected experience during every interaction with a 360-degree view of your customers. Plus, help agents quickly find the best answers to common questions with knowledge articles. This reduces the load on your team by enabling them to solve common problems quickly.

A 360-degree view of a case, including contact details, case details, and notes about customer.

Starter Suite
Give customers the flexibility to submit a new case with email and web case creation. By providing options, your customers can choose the channel they prefer, and you can improve satisfaction and deliver cost-efficient service.

Pro Suite
Take service a step further with omni-channel routing and live chat. Omni-channel routing helps you close cases faster by seamlessly routing cases to the ideal agent based on skills, capacity, and types of support, like billing, tech, orders, and more. With live chat, you can also provide personalized service experiences from your application or website to improve outcomes and operational efficiency.

Options to send an email asking the status of a loan and and link to close a credit card as well as the agents assigned.

Starter Suite
Organize customer cases in one place and make sure they go to the right reps for the right answers. Escalate cases automatically if they need an extra push to keep customers happy, even when issues arise.

Pro Suite
Want to add on automation? Run macros to complete repetitive tasks, such as updating case statuses and sending emails about common support issues. That way, reps can save time and get customers the answers they need faster.

An agent summary that lists three agents' photos, statuses and capacity. The first has a green status circle and 100% capacity. The second, a green circle and 66% capacity. The third, a yellow circle and 10% capacity.
A 360-degree view of a case, including contact details, case details, and notes about customer.
Options to send an email asking the status of a loan and and link to close a credit card as well as the agents assigned.
An agent summary that lists three agents' photos, statuses and capacity. The first has a green status circle and 100% capacity. The second, a green circle and 66% capacity. The third, a yellow circle and 10% capacity.

Starter and Pro Suites Pricing

Find the right suite for your business needs.

Starter Suite

The simple CRM suite with marketing, sales, and service.

$ 25
user / month
USD (billed annually)
  • Email Marketing and Analytics
  • Out-of-the-box Sales Processes
  • Seamless Customer Service

Pro Suite

The enhanced CRM suite with even more marketing, sales, and service tools.

$ 100
user / month
USD (billed annually)
  • Greater Customization and Automation
  • Sales Quoting and Forecasting
  • Enhanced, Real-time Outreach

Starter and Pro Suites Frequently Asked Questions

Starter brings marketing, sales, and service applications together into a single suite. It helps you engage with new audiences, win more deals, and provide the best customer experiences with one simple solution.

As you turn new leads into lifelong customers, Starter grows with your business. You can build a solid foundation now with simplified marketing, sales, and service features. Then, as you scale, you can seamlessly upgrade to Pro Suite for even more customization, automation, and integration capabilities that fit your growing needs.

Starter is only $25 per user, per month. An annual contract is required for Starter.

Simply sign up for a free, 30-day trial. Then use the guided onboarding feature to get familiar with the platform. When you're ready, purchase your Starter package hassle-free via self-checkout.

You can send 2,000 emails per month in Starter. Need more? With the Marketing Email Sends Bundle, you can get an additional 1,000 email sends for $10 per month.

Pro takes the complete CRM suite to the next level. It builds upon Starter with even more marketing, sales, and service tools in a single app. Pro helps you manage your unique business processes with upgraded features, like customization and automation, as well as additional apps that support your needs.

Starter is a ready-to-use CRM suite for businesses that want an out-of-the-box solution. Pro includes everything in Starter and adds on the ability to shape your business growth with custom apps, objects, and integrations. With Pro, you can customize your CRM to simplify workflows, streamline processes, and improve efficiency. You can also harness the power of automation to reach peak efficiency and productivity levels across your business.

Pro gives you access to AppExchange, so you can seamlessly integrate your favorite apps with your CRM.

Pro is only $100 per user, per month. An annual contract is required for Pro Suite.

Simply contact us and a Salesforce specialist will reach out to you as soon as possible.