Provide real-time visibility with Salesforce Appointment Assistant.

The rise of the appointment economy is going to play a big role in the future of customer experience. Whether it’s onsite service in a home or business, one thing will remain true — people want convenience and connection. That’s why it’s so important to provide customers with real-time appointment updates on the day of service. Now you can give them a heads-up on your mobile workers’ arrival time and other important details. Help keep everyone safe, happy, and connected with Appointment Assistant — built on the #1 CRM.
 
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Blow customer service expectations away.

Automatically notify customers with up-to-date information about their appointment using email, SMS, or WhatsApp. Now you have the option to give them the details like:

  • Expected arrival time 
  • Name and photo of the mobile worker 
  • Location of the en route mobile worker
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Deliver safety-first service.

Keep customers and mobile workers safe with proactive service and appointment updates. Give customers:

  • A pre-arrival checklist 
  • Current safety protocols 
  • Connected service experiences
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Support your mobile workforce on the go.

Help boost crew and contractor productivity with a mobile app that can:

  • Supply the info they need to get the job done quickly 
  • Help manage timesheets and customer notifications 
  • Guide them from job to job safely and efficiently
 
 
See how Appointment Assistant delivers smart scheduling, visual support, and asset management today.
 

Extend Field Service

 
 

Appointment Assistant

Deliver real-time updates to your field service customers.

$25

USD/user/month*
(billed annually)

Questions? We’ll put you on the right path.

Ask about Salesforce products, pricing, implementation, or anything else. Our knowledgeable reps are standing by, ready to help.