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Free for 14 days - simple set up, no credit card required.

Build loyalty with every interaction using complete customer support software.


Give your agents the insights to understand their customers.

Resolve cases faster using a suite of powerful productivity tools that give agents a complete, shared view of every customer and interaction. 

Help customers find answers themselves with a self-service portal.

Connect customers to account information, knowledge articles, and step-by-step instructions. Provide one-on-one agent assistance by embedding chat support. 

Always be ready to support any customer on any channel.

Reach your customers on the channels they use most, including mobile messaging, web chat, and social media. Supercharge the customer experience with AI-powered chatbots that are native to our platform.

Resolve more onsite support issues on the first visit.

Streamline your field service operations with solutions for every industry and role. Give your field agents, dispatchers, and technicians the tools they need to complete cases the first time. 

Empower your agents and customers with AI.

Make your agents more productive with AI-powered predictions and recommendations right in the agent workspace. Scale service and provide customers with instant chatbot support.
Learn how Salesforce Uses Salesforce to make the world’s happiest customers.
New video—go inside our Customer Success Center to see how our agents achieve a >9 CSAT with the Lightning Service Console.


Farmers Insurance® is a Trailblazer.

The important thing ... is that we have to meet the needs of the customer. And as the customer changes, we have to change.”


Over 150,000 companies keep their customers happy with Salesforce.



From out-of-the-box to fully customizable support, find the best solution for your customers.



All-in-one sales and support app*
$ 25
(billed annually)


Complete service CRM for teams of any size
$ 75
(billed annually)


Customizable CRM for comprehensive service
$ 150
(billed annually)


Unlimited CRM power
$ 300
(billed annually)
* Essentials edition good for up to 10 users.
** This edition requires an annual contract. Monthly pricing available on Essentials edition.

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