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Scale service with customer magic.

Connect every customer service experience in real time.

Reduce costs while driving efficiency with Service Cloud Genie.


Scale every service process with automation.

Make your customers’ lives easier. Provide consistent experiences from digital to the field.

Personalize every engagement with AI.

Unify your data to humanize interactions and build loyalty.

Connect across channels in real-time.

Automate processes and empower teams to do more with less.

Here's everything you need to scale your business.


Case Management

Create efficiency in high touch service centers by empowering agents to solve cases faster.


Scale your service with automation and increase productivity with AI-powered workflows.


Deliver better customer service with insights from your customers and workforce.


Simplify service, lower case volume, and help customers find critical answers fast.

Field Service

Deliver efficient field service operations and cut costs with mobile apps and scheduling.

Digital Engagement

Digitize the contact center and scale personalized service with AI-powered bots across every channel.

Don't take our word for it. Hear from happy customers.


Salesforce allowed us to scale and support all of our customers as we hit a period of tremendous growth.

Patrick Spence

CEO Sonos

Service Cloud has allowed us to deliver empathetic service at scale.

Teri Williams

COO, OneUnited Bank

By delivering an omni-channel experience, we’re putting our customers in the driver’s seat.

Shamim Mohammad

CIO, CarMax

Service Cloud customers are in good company.


Find the best solution at a price that works for you.


All-in-one sales and support app*
$ 25
(billed annually)


Complete service CRM for teams of any size
$ 75
(billed annually)


Customizable CRM for comprehensive service
$ 150
(billed annually)


Unlimited CRM power
$ 300
(billed annually)
* Essentials edition good for up to 10 users.
** This edition requires an annual contract. Monthly pricing available on Essentials edition.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

Connect your Digital HQ for Service.

Collaborate faster to help more customers from anywhere.
Learn from over 8,000 customer service professionals worldwide in our annual State of Service report.

Try it out.

Start your free trial of the world’s #1 service platform. No credit card required. No software to install.

Customer Service Software and Customer Support by Service Cloud