Slack is your Intelligent Productivity Platform for Customer 360.
Slack brings your people, knowledge, and favorite apps together, right where you're already working. Empower your teams to speed up processes and deliver big results with easy automation, trusted AI, and transparent teamwork. Productivity is what Slack is built for.
The world's most innovative companies power productivity with Slack.
Meet the future of intelligent productivity.
Automate anything from anywhere, easily. From the simple to the complex, Slack AI helps teams work smarter and faster. Go beyond standard chat and video and embrace new ways of working with Slack as your intelligent productivity platform.
Accelerate work with AI and automation.
Anyone can automate everyday tasks without writing a single line of code thanks to the drag-and-drop simplicity of Workflow Builder. Integrate workflow and automation into Slack from over 2600 enterprise apps. Surface relevant insights with Slack AI in channels and threads, all on Slack’s trusted platform.
Share and search data and knowledge.
Escape your inbox by bringing the right people into the right conversations in Slack channels organized around topics. Channels naturally build a useful collection of all your conversations and data that’s accessible with AI-powered search to find what you need instantly. Expand into new ways to organize and share information directly in Slack.
Collaborate and engage with everyone, anywhere.
Instead of scheduling yet another meeting, Huddles allows you to reach out and collaborate with anyone spontaneously with voice, video, screen share, drawing and markup. Keep your dispersed team up to date by recording short async video updates with Clips. Lastly, Slack Connect empowers you to engage with your customers and external partners securely to move projects forward faster.
Build the future of work today with the Slack Platform.
Slack's AI-ready platform is designed to give anyone flexibility to deploy custom solutions and experiment with generative AI tools in a trusted environment, with enterprise security built in. Looking for even more flexibility? Slack API enables developers to write custom apps and workflows with modular, reusable elements and host them on Slack’s infrastructure.
Supercharge productivity with Slack Sales Elevate.
Sell faster by bringing your people, processes and Sales Cloud data together in Slack. Keep teams focused on selling and speed up wins with real-time deal alerts, automated workflows, and easy CRM updates from anywhere, on any device.
See how Slack and Customer 360 transform how your business gets work done.
Slack for Departments
Connect Slack with your CRM data from sales and service to marketing and more to better connect with customers.
Slack for Industries
Slack makes all kinds of work seamless, to help teams in any industry boost productivity.
Discover how productivity has evolved with the 2023 State of Work Report.
Learn new skills with free, guided learning on Trailhead.
Keep up with the latest productivity trends, insights, and conversations.
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Slack FAQ
Slack is the productivity platform for customer companies that unlocks your organization’s full potential with AI, data and CRM. Slack goes beyond chat and video collaboration, empowering teams to automate any process with no code, find and share relevant data and knowledge, and engage with AI in a trusted and flexible conversational platform.
Slack fundamentally transforms the way teams work, with a new kind of productivity that's focused on business outcomes. By bringing together people, tools, and data, teams can unlock their potential to perform at a new level. In Slack, everyone can tap into the power of automation and AI, and find answers faster across conversations, content and data from connected apps, all in a modern conversational experience that keeps everyone engaged.
Salesforce is Slack’s parent company and there are 40+ native Salesforce and Slack integrations purpose-built for all of the Salesforce Clouds. The most popular Salesforce integrations with Slack are for Sales Cloud, Service Cloud, and Marketing Cloud.
Slack integrates to Salesforce clouds via integrations. Slack is an add-on product that is not part of the Salesforce standard subscription. To learn how to access Slack, please refer to our pricing plan.
Slack’s productivity platform helps companies transform their processes without the need for heavy IT involvement or systems integration. Slack customers report that their teams are more productive, sales teams increase their win rate, and customer service teams resolve issues faster.
This page is provided for information purposes only and subject to change. Products may not be available in all markets.
For product availability contact a sales representative.