Unlock your productivity potential with AI + Data + CRM.
Lower costs with increased productivity and seamless customer communication.
Increase efficiency with automated workflows.
Boost team performance with improved decision-making.
Make better decisions with real-time data.
Everything you need to succeed, connect, and collaborate efficiently.
Slack Connect
Salesforce for Slack
Huddles
Unite all your teams by sharing customer insights in real time.
Slack for Sales
Boost productivity and win more deals.
With Slack, sales teams can:
- Close deals faster with automation and actionable insights
- Connect with customers and partners securely in real time
- Shorten cycles by bringing together the right teams, data and tools
15% average faster sales cycles*
27% increase win rate**
* “The Total Economic Impact™ of Slack for Sales Teams,” a commissioned study conducted by Forrester Consulting on behalf of Slack, April 2021.
** Salesforce FY23 Customer Success Metrics. Base: Slack Dual Users n=115-776
Slack for Service
Deliver VIP service with real-time customer insights.
With Slack, service teams can:
- Enable cross-company case swarming to resolve issues faster
- Scale white-glove service for VIP customers with real-time help
- Boost productivity with automated workflows
26% decrease in case time reduction*
11% average increase in CSAT**
* Case Swarming with Slack: How Salesforce Support Delivers Better, Faster Case Resolution, 2021.
** “The Total Economic Impact™ of Slack for Service Teams,” a commissioned study conducted by Forrester Consulting on behalf of Slack, April 2021.
Slack for Marketing
Develop trusted relationships and accelerate growth.
With Slack, marketing teams can:
- Build loyalty by responding to data and trends in real time
- Go from idea to market faster by uniting teams
- Turn insights into impact with streamlined workflows
16% faster execution of marketing campaigns*
9% increase in revenue per campaign*
The world’s most innovative companies trust Slack.
With Slack, we can quickly collaborate around our system of record: Salesforce. Using the two together, we’ve cut our sales cycle by 15% to 20% on average.
Nolan Frazier
Whether you’re a small or large organization, executing anything from a discrete modernization program to a digital transformation initiative, Slack is an incredibly powerful tool in the hybrid world.
Jennifer Quinlan
Slack helps streamline our administrative tasks so we cut down tremendously on response times, helping us drive better, faster outcomes and focus on the heart of any issue.
Chayse Porter
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Slack is named a Leader in the IDC MarketScape Report.
Explore your productivity platform.
Collection
Start your Slack journey with our new user guide.
Blog
Why OpenAI built the ChatGPT app for Slack.
