Success now starts in Slack, your Digital HQ.

Discover a flexible way to connect people, partners, and apps. When integrated with Salesforce Customer 360, Slack is where productivity soars and collaboration works.
 
 

Lower costs with increased productivity and seamless customer communication.

 

Increase efficiency with automated workflows.

Empower everyone to automate manual tasks with flexible workflows and more than 2,500 integrated apps.

Boost team performance with improved decision-making.

Make smart predictions and recommendations more actionable by putting them in the context of where work is happening.

Make better decisions with real-time data.

Quickly respond to customer demands with Salesforce Genie fully integrated and your customers included in your digital HQ.
26% increase in employee productivity.*
* 2022 Salesforce Success Metrics Global Highlights. A 2022 study based on 3,706 customer interviews in the U.S., Canada, UK, Germany, France, Australia, India, Singapore, Japan, and Brazil.
 

Everything you need to succeed, connect, and collaborate efficiently.

 
FEATURE

Slack Connect

Close deals faster and deliver better service by bringing customers into dedicated secure channels.
Integrations

Salesforce for Slack

Center work around customer needs by bringing the power of Salesforce data, tools, and processes directly into Slack.
FEATURE

Huddles

Allow teams to connect and co-work in real time — without needing to schedule yet another meeting.
 
 

Unite all your teams by sharing customer insights in real time.

 

DIGITAL HQ FOR SALES

Boost productivity and win more deals.

With Slack, sales teams can:

  • Close deals faster with automation and actionable insights
  • Connect with customers and partners securely in real time
  • Shorten cycles by bringing together the right teams, data and tools
 

15% average faster sales cycles*

27% increase win rate**

 
 
 

DIGITAL HQ FOR SERVICE

Deliver VIP service with real-time customer insights.

With Slack, service teams can:

  • Enable cross-company case swarming to resolve issues faster
  • Scale white-glove service for VIP customers with real-time help
  • Boost productivity with automated workflows
 

26% decrease in case time reduction*

11% average increase in CSAT**

 
 
 

DIGITAL HQ FOR MARKETING

Develop trusted relationships and accelerate growth.

With Slack, marketing teams can:

  • Build loyalty by responding to data and trends in real time
  • Go from idea to market faster by uniting teams
  • Turn insights into impact with streamlined workflows
 

16% faster execution of marketing campaigns*

9% increase in revenue per campaign*

 

The world’s most innovative companies trust Slack.

 

With Slack, we can quickly collaborate around our system of record: Salesforce. Using the two together, we’ve cut our sales cycle by 15% to 20% on average.

Nolan Frazier

Account Executive, Strategic Accounts, Procore

Whether you’re a small or large organization, executing anything from a discrete modernization program to a digital transformation initiative, Slack is an incredibly powerful tool in the hybrid world.

Jennifer Quinlan

Managing Partner, IBM iX Americas Leader, Customer & Experience Transformation, IBM

Slack helps streamline our administrative tasks so we cut down tremendously on response times, helping us drive better, faster outcomes and focus on the heart of any issue.

Chayse Porter

Senior Director of IT, Shipt
 
 
 
 
 

Slack is named a Leader in the IDC MarketScape Report.

Discover the biggest trends in collaboration and community applications to make sure you select the right vendor.
 

Explore resources to learn more about your digital HQ.

 
 
 

Find the pricing option that’s right for your company.

Whatever your business size, whatever your industry, or however you work, there’s a Slack solution that fits your needs.
 
 

Get started with Slack today.

See how easy it is to transform how you work and improve performance.