Build brand trust and jumpstart business growth.
Stay agile and respond to a changing market with streamlined solutions.
As health and safety remain top of mind for many consumers, reinforcing their trust is more important than ever. Now you can manage interactions between your customers and your employees while maintaining trust throughout the buying process. By giving customers the reassurance they need, you can focus on engaging them and building loyalty through the power of Customer 360.
With Work.com Trusted Communications solutions, built on the world’s #1 CRM, you can:
Connect in-person and digital experiences safely
Proactively reach customers and employees with alerts, notifications, and reminders
Customize and publish your company’s health and safety practices
Queue Management
Connect digital and in-person experiences safely.
Queue Management is a flexible tool that helps your business scale onsite capacity to meet urgent needs. It ensures compliance with local regulations now, and is ready to support changes in the future as employees return to work.
With Queue Management, you can:
Protect customers and employees by eliminating lines and crowds
Allow customers to secure their place in line from anywhere
Ensure compliance with regulations based on real-time traffic data
Empower employees to provide service backed by the world’s #1 CRM
Broadcast Messaging
Proactively reach customers and employees faster with actionable updates.
Whether an appointment update or a reminder to wear masks, now you can reach your customers on channels like SMS, WhatsApp, and Facebook Messenger. If customers have follow-up questions, they simply respond to the message and will be connected to a chatbot or associate.
With Broadcast Messaging, you can:
Send alerts to the channels your customers read the most
Quickly send SMS messages in bulk to customized lists
Resolve follow-up questions faster with chatbots or employees
Scale faster with workflows that send automatic record updates
Digital Trust Cards
Reinforce trust during times of accelerated change.
Promote your company’s commitment to health and safety to build brand trust with new and existing customers –– as well as with your employees and community.
With Digital Trust Cards, you can:
Comply with health and safety regulations using a template
Embed practices on websites or apps with a line of code
Empower store managers to update practices at a local level
Deflect customer service questions
Questions? We’ll put you on the right path.
Ask about Salesforce products, pricing, implementation, or anything else. Our highly trained reps are standing by, ready to help.
Or call 1-800-664-9073