Have you ever joined a new company only to soon realize that you’ve made a serious mistake? You’re not alone. In fact, nearly half of all new employees at any organization feel unsure of their future, and within the first six months of employment decide whether or not they are in it for the long haul. Of the top reasons given, inadequate training and management are almost always cited for why an employee leaves a company soon after joining.
In today’s light talent market, you can’t afford to lose new employees, and that’s why companies are focusing on their onboarding programs. When planned and executed well, these programs have a dramatic impact on everything from employee productivity to retention to employment brand to customer care to future hiring success. Yet, if there is a breakdown in the program and your newbie leaves, it can cost you up to 150% of the departing employee’s salary to replace that person. A few key losses, and it doesn’t take long to see how cost effective a successful sales onboarding program could be.
You need manager buy-in from the start.
Set expectations early and often.
Communication is key to coaching.
“Showing new employees what good looks like, how to 'get it done and do it right,' as our sales executive Tony Rodoni likes to remind us, is key to producing master account executives.”