The Best Sales Advice I Ever Got


There’s good advice:

Do or do not. There is no try.”


There’s bad advice:

Everything that can be invented has been invented.”

Charles H. Duell | Commissioner, U.S. Office of Patents, 1899

There’s outdated advice:

Don’t wear white after Labor Day.”

In the world of selling, a single piece of expert advice can be what gives one salesperson an edge over another.

That’s a big reason why we started Quotable: “to create a place where insightful content is being generated and shared specifically to help you, the sales professional, be even better at what you do.”

With this in mind, we recently asked you, our readers and contributors, to share the memorable words of wisdom that continue to drive your selling career. We compiled all your advice here.

Enjoy the following tweets and videos, and for an ongoing daily dose of sales advice, be sure to follow the hashtag #QuotableAdvice on Twitter.




be human


Yes, artificial intelligence is a new and hugely significant development in the world of sales force automation. But salespeople shouldn’t fear being replaced by a robot anytime soon. There is a humanity and level of emotional awareness necessary for building long-lasting customer relationships.

Watch this video for more advice on the importance of being human.

When it comes down to it, people are people. And this is regardless of your title, whether you’re trying to sell to a CEO in the C-suite, or you’re selling to an account executive or a mom-and-pop store.”

Meg Kopka | Senior Vice President, SomethingNew
Quotable - Best Advice - Humanity

develop curiosity


While curiosity may have killed the cat, the opposite is true in sales. Asking a lot of questions and going deep on your prospects’ needs and wants is not only encouraged, it can result in more closed deals. The good news is even if you aren’t naturally curious, it is a muscle you can build over time.

For more advice on using curiosity in sales, view these video clips.

As a salesperson, at the end of the day, so much of what you do feels like it’s about you, and there’s a lot of pressure to prove that you can perform, but the truth is nobody cares about you. It’s not about you.”

Geoffrey Moore | Bestselling Author
Quotable - Best Advice - Curiosity

build relationships


It should go without saying that relationships are key to a successful sales career. Yet it’s still so easy to prioritize pushing product and meeting quota. One of the best ways to counteract this is to focus on acting as a trusted advisor - who first adds value for your prospects and customers.

To hear real salespeople share how they build better customer relationships, watch this video.

Before you get to the details of your pitch — or adding value, or finding pain, or any other tips and tricks you may have heard — it's really important to first establish that foundation of rapport and just earn that trust from the customer.”

Ben Center | Account Executive, Trello
Quotable - Best Advice - Relationships

get attention


There are literally millions of salespeople in the world. With the constant selling noise in this age of distraction, it’s no wonder it can be hard to stand out from the crowd. While easier said than done, you can still differentiate yourself and avoid sounding exactly like everyone else.

Watch this video for expert sales advice on how to get prospect and customer attention.

We all have kind of the same formulaic approach that gets used on us. So it’s really incumbent upon us to think a little bit differently about how we’re engaging our clients.”

Quotable - Best Advice - Get Attention

bounce back


You win some and you lose some. Perhaps no truer thing has been said, especially in regard to sales. A deal can be as good as closed and then suddenly, it isn't. Salespeople with the most resiliency bounce back the fastest, learn from their hard knocks, and use the opportunity to get better at their jobs as a result.

On the following video clips, learn how other salespeople deal with rejection.

You have to be a certain kind of person to be in sales. And you have to not let rejection affect you.”

Holly Freedman | President of Ultimate Exposures
Quotable - Best Advice - Resiliency


Quotable is a digital magazine featuring proven selling advice to inspire and empower sales leaders, managers, and reps, and those who support them. Created by Salesforce.

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