Quotable Podcast Episode #130: Online or Offline, Speak with Influence, with Dr. Laura Sicola
Host: Kevin Micalizzi
Speaking effectively with clients, both online and offline, takes practice and preparation. Dr. Laura Sicola, Founder, Vocal Impact Productions, shares insights on how to improve your own delivery while maintaining a laser focus on the customer's needs. Many customers may not be able to articulate what they truly need. Use your skills to set the tone for the meeting and uncover the information you need to help your customers succeed.
“Even when there’s no video, you make sure that people ‘hear your face.'”
Related Resources:
Want to sound like a leader? Start by saying your name right | Laura Sicola | TEDxPenn
Power Your Sales Presentations Authentically, with Julie Hansen
Miss our previous podcast? Check it out here:
Quotable Podcast Episode #129: For Growth, Follow the Voice of Your Customer, with Tiffani Bova
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