Create engaging community experiences for your customers and partners with Community Cloud’s all-new features.
Salesforce Mobile Publisher for Community Cloud
Turn existing communities into mobile apps. Build custom-branded apps and easily publish them on the iOS App Store and Google Play Store with Mobile Publisher (only in GA in the U.S.).
Einstein Next Best Action for Community Cloud
Deliver the right offer at the right time with AI built for Community Cloud. Einstein analyzes all business activity taking place in an organization, then applies business rules and AI to surface a personalized recommendation. For instance, if your customer is asking a question about a broken product, Einstein can proactively offer a flow like “schedule an appointment” before customers even know they need to schedule one.
Partner Account Relationships
Easily create sharing relationships between partner types, such as distributors and resellers. Use clicks, not code to let partners share select information from a lead or opportunity. And easily help your channel build the partnerships needed to close deals while protecting confidential data.