Improve your relationships, boost productivity, and grow pipeline with all-new features for Sales Cloud.


Business User

High Velocity Sales

Give your inside sales reps the tools they need to succeed. Efficiently reach out to the next lead with Work Queues and Lightning Dialer, intelligently identify the best leads with Einstein Lead Scoring, and easily follow sales best practices with Sales Cadences, all in one seamless Lightning Sales Console workspace.

Business User

CPQ & Billing: Usage Based Pricing

Monetize your products and services based on consumption, then tier pricing based on usage limits. Charge for overages, summarize usage, and give invoices based on standard or custom time intervals.

Business User

Pardot: Einstein Behavior Scoring

Align your sales and marketing teams on prospect targeting. Use Einstein AI to predict your prospects’ readiness to buy based on how they interact with marketing efforts. Now, your marketing team can identify which prospect engagements matter. Plus, your sales team can see the top factors influencing the score.

Business User

Salesforce Essentials: Sales Stage Customization

Customize your sales process to work the way you do. Tailor lead stages and opportunity stages based on your unique business needs. With Salesforce Essentials, we’ll recommend appropriate stages based on customers like yours.

Business User

Integration with Gmail

Access both Salesforce and Gmail with a single Chrome extension that lets you work with your Salesforce data, productivity tools, and Einstein AI, in one easy-to-use location.

Business User

Lightning Scheduler

Deepen customer relationships with precision scheduling. Personalize customer experiences and capitalize on every expressed interest by booking appointments with the right person, at the right time and place. Drive efficiency and uncover insights by embedding scheduling within CRM processes, such as lead, referral, and opportunity management.

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