Marketing Cloud, Trailhead...
Increase productivity with all-new features for Financial Services Cloud, Health Cloud, Manufacturing Cloud, and Consumer Goods Cloud.
Financial Services Cloud
Business User
Distributor Performance Management for Insurance
Empower insurance carriers to better align goals with their distributors using prebuilt reports and dashboards to track distribution channel performance.
Business User
Einstein Referral Scoring
Prioritize your referral pipeline in retail banking based on predictive scoring models to increase your conversion rates and grow your business.
Developer
Mortgage Business APIs
Create or update the 1003 residential loan application as one transaction to reduce development time and seamlessly connect to third-party mortgage point-of-sale systems and loan origination systems.
Business User
Action Plans Enhancements
Collect required documents in Action Plan templates to deliver consistent and compliant customer experiences. Also new in this release, you can package and clone templates to help you get up and running more quickly.
Health Cloud
Business User
Care Plan Enhancements
Create patient and member care plans more efficiently with an all-new care plan design. Use flexible templates to create problems, goals, and tasks in any order to support your workflows.
Admin
Provider Relationship Management Enhancements
Tailor the Provider Search with configurable fields to find the right provider, faster. Customize the Provider Relationship Page, for a complete view of each provider.
Manufacturing Cloud
Business User
Account-Based Forecasting Enhancements
Ensure your forecasts accurately reflect your business with advanced custom metrics, like seasonal patterns or account-specific KPIs.
Admin
Sales Agreement Enhancements
Improve the sophistication of your sales agreements, and work more efficiently with bulk editing. Now you can filter, search, and add products to your agreements with ease.
Consumer Goods Cloud
Business User
Sales Agreements for Consumer Goods Cloud
Simplify retail execution. Make transactions, profits, and revenue margins more predictable and accurate with a consolidated and real-time view of your business.
Business User
Einstein Analytics for Consumer Goods
Transform data into meaningful insights with store performance and visit analytics to better inform planning and execution of store visits.
Business User
Visit Planning Enhancements
Improve your territory planning and daily route optimization. Schedule field rep routes more effectively when you integrate and visualize customer data.
Business User
Visit Execution Enhancements
Make sure your shelves aren’t sitting empty so customers can get what they want. Build KPIs and custom workflows into your retail execution, including out-of-stock measures.
Want to learn more about the Spring ’20 Release?
Visit Spring ’20 resources for the latest in training, documentation, and more. Take the trail to learn more.