Create a seamless customer experience across every channel with integrated marketing tools.
Audience Studio: Identity
Drive better email campaigns and improve lookalike modeling with onboarded data from top customers. Increase reach up to 50% for existing Audience Studio Marketing Cloud integrations.
Distributed Marketing: Quick Send from Case
Send messages to a primary contact, lead, or person account from a case record within your standard Sales Cloud, Service Cloud, or Community Cloud instance.
Einstein Content Selection
Use AI to select the best content for every section of your subscriber messages. Manage real-time engagement metrics and keep your messaging relevant.
Marketing Cloud Integration with Google Analytics 360 Enhancements
View metrics about SMS message performance for Journey Builder and the Journey Analytics Dashboard users. See how SMS messages in journeys impact conversions and other interactions.
Want to learn more about the Spring ’20 Release?
Visit Spring ’20 resources for the latest in training, documentation, and more. Take the trail to learn more.