Marketing Cloud, Trailhead...
Extend the power of the Customer 360 Platform to increase efficiency and drive growth.
Services

Business User
Salesforce CMS Enhancements
Create content and surface it throughout Salesforce. Add content to service portals on Community Cloud, landing pages in B2C Commerce, emails sent via Marketing Cloud, and much more.

Admin
Salesforce CMS for B2B Commerce
Enhance your B2B Commerce site with rich content built in Salesforce CMS. Create content declaratively with our builders or, with the language of your choice.

Developer
Salesforce Data Mask
Anonymize personally identifiable information in sandboxes to protect confidentiality and maintain regulatory compliance.

Developer
Platform Encryption Support for Platform Events
Store all of your High Volume Platform Events, encrypted at rest in the event bus, for the entire duration of the 72-hour event retention window.

Developer
Salesforce Identity: Support for Sign in with Apple
Offer your customers a secure way to register and sign in with Apple's new Sign in with Apple service.

Developer
Lightning Platform: API Enhancements
Enjoy higher default daily API limits and new, usage-based entitlements for REST and SOAP API requests, ensuring key operations are not interrupted.

Admin
Customer 360 Data Manager Enhancements
Get a deeper understanding of customer interactions across Commerce and Service Cloud with expanded Tableau CRM integration. Empower CRM end-users with insights linked through the Customer 360 ID.
Applications

Admin
Lightning Scheduler: Setup Assistant
Set up Lightning Scheduler with clearly outlined steps and checklists, all within a guided process.

Business User
Lightning Scheduler: Unauthenticated Scheduling
Embed Lightning Scheduler in any website with the option for visitors to authenticate as a user, or just set up to a meeting without authenticating.

Business User
Lightning Scheduler: Chronos Bot
View, reschedule, or cancel your Lightning Scheduler appointments using Chat or SMS.

Business User
Customer Lifecycle Analytics
Get deeper, actionable insights with our prebuilt Tableau CRM App, specifically for Salesforce Surveys.

Business User
Salesforce Surveys: Advanced Branching
Design complex surveys with ease using new streamlined branching flows.

Business User
Salesforce Surveys: Image-Based Questions
Makes surveys more visually appealing by adding images to your questions.
Want to learn more about the Spring ’20 Release?
Visit Spring ’20 resources for the latest in training, documentation, and more. Take the trail to learn more.