How do your business customers feel about answering the same questions over and over? How do they feel waiting for a quote longer than it takes to binge-watch the latest show on Netflix?
That’s what we thought. Not so excited.
Insurance companies need to step up their digital game so brokers selling simpler policies to individuals and small businesses can count on them for an Amazon-like experience. Rapid quote-to-issue — even instant. And underwriter intervention only when needed.
Today, this is all possible with digital platforms that take advantage of new technology and automation. It’s the secret to winning preferred status. Just ask brokers: 84% say they place more business with insurers that provide automation. The reasons are clear — efficiency and speed. For new policies, insurers can cut the number of steps underwriters need to take by one-third, said Reid Holzworth, CEO, IVANS Insurance Solutions. And for simpler risks, brokers can leverage real-time quote-to-bind capabilities, at scale.
Learn how savvy insurers are overcoming the three key challenges to help their broker partners better engage end customers. Their secret? A digital solution that enables end-to-end insurance operations built on the Customer 360 platform.