Four Steps to Handle an Unprecedented Sales Surge with Ease
Learn how top personal protective equipment (PPE) provider AMMEX kept up with demand in the fast-growing digital commerce category.
“Having one system for all our B2B sales, marketing, and CRM data enables us to tie the pieces of the customer experience together much faster and react more quickly than ever before. We're very excited to have a platform that we can continue to build on and grow with.”
1. Build a connected platform to react at the speed of business.
“It’s been great because everything is 100% online — and we’re able to move very quickly, making new products available on our site for people to purchase through the speed of B2B Commerce and the systems we’ve built.”
2. Bring stakeholders into the process to turn resisters into fierce advocates.
“When our sales teams started seeing the benefits, adoption went up. Now, instead of handling a couple hundred clients, they can handle thousands.”
3. Create experiences that prioritize high-value customers.
4. Share critical communications at scale.
“Our core focus is communicating market conditions and the rapidly developing situation with our customers. Having Salesforce helps us keep track of everything and turn around critical information.”