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Unlock, Analyze, and Act on Your Data
Increase agility with a scalable data strategy.
Data is not just nice to have.
There couldn’t be a more accurate statement to describe the evolving role of data and analytics.
In our all-digital, multi-channel world, digital business has become an imperative shift. Across teams, data and analytics is now a necessary core function to drive business growth. To solve the complex problems organizations face today, leaders need a scalable data strategy to increase business agility.
Pervasive data and analytics use can help teams make smart decisions fast and with more accuracy than ever before, while eliminating blockers that impede collaboration. IT leaders, specifically, are in a unique position to unlock data in ways that transform how teams create and deliver rich experiences for themselves and their customers.
“Think of data as a trusted teammate who proactively tells you when there is a problem, instantly answers your questions, and helps you automate business processes to close the loop from insight to action.”
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API-led integration is the key to unlocking your data
When integrating data sets, most organizations default to writing custom code. While this may appear to be the faster solution, relying on point-to-point integrations will create technical debt. Your IT teams will take on more complexity, shifting their focus from innovation to maintenance.
So, what’s the alternative? It's a standardized way to connect data and applications with reusable, composable APIs designed to perform a specific role, such as unlocking data, composing data into processes, or delivering an experience — API-led integration. With this approach, teams can unlock a data set once and empower teams throughout the organization to use that data in their own experiences, resulting in 3x faster project delivery and a 63% reduction in maintenance costs.
LendingTree built a complete view of their customer, helping them deliver highly personalized experiences.
LendingTree used MuleSoft to integrate customer information housed in multiple systems to give service representatives a holistic picture of their customers, so they could provide more personalized experiences.
Read more about how unlocking data was a vital step for LendingTree to transform their business.
Build Layers of APIs
Implement Layered Security
Data integration can only be successful when data security is a priority, especially when integrating sensitive customer data, financial data, or regulated data categories. Any breach, large or small, will destroy customer trust and deteriorate many of your larger data strategy goals.
Data security starts with eliminating vulnerabilities. Most of this functionality should exist in your integration platform, including mandatory policy configuration, tokenization, and network edge protection.
You should look to implement layered security, meaning there is security around the perimeter within which the API is deployed, around the API itself, and on the data at rest and in transit.
Establish Ongoing API Management
Once you deploy a new API, it’s essential to manage it closely. Some common API management best practices include setting alerts, access management, and defining SLA tiers.
Make sure to track API usage in case you need to calibrate governance and access down the line.
Monitor the Health of Your Network
of organizations leveraging APIs experience increased productivity.