Chapter 2: Scale Apps Quickly

Create contact-free customer experiences using elastic low code.
 
Dec 16, 2020. Time to read: 2 minutes
 
Projects that once had multiyear timelines are being delivered in days to address strenuous customer requirements. See how this financial tech company built an automated loan processing service in one weekend. However, a persistent shortage in developer talent means businesses can't readily hire their way to meeting customer demands. Instead, they can turn to low-code tools to lower the barrier to entry for development, automating manual tasks, and empowering the customer for unique self-service, contactless transactions.
 

Realize the benefits of elastic low code.

Developers can take full advantage of modern app dev compute patterns, industry standards, open languages, and libraries integrated with Salesforce data. This makes it possible to deliver more complete solutions containing complex business logic in Salesforce without writing custom Apex code. Interactions with customer-facing apps or any app can be captured, or trigger flows to enable seamless, integrated B2C experiences.

Heroku capabilities are ideal for running services for high-traffic, customer-facing web and mobile apps and APIs. It’s a single compute and data platform that scales elastically and efficiently with any business’s compute and data needs.

What can you do with the elastic low-code pattern?

Elastic low code is perfect for building frictionless consumer-facing experiences fast. For example, a car manufacturer can use low code to quickly build a customer-facing web app that lets customers shop for cars online, down to the last detail. The app finds the vehicle, creates the order form, and sends the customer a QR code via email. These actions trigger a workflow that generates the sales contract, and all the customer has to do is show up and pick up the car. These are compute-intensive processes, but with elastic compute, the app scales effortlessly to serve 100 or 100,000 customers at once.

Elastic low code is also ideal for implementing touchless transactions. Just create a function on the Salesforce Platform that generates the necessary QR code. Once the flow is there, any admin who wants to generate a QR code can reference that function by just mapping the field and be done. Every time there’s a similar need, the admin can use the same function again. Repeating functions makes it easy to build new experiences and ensures that older, on-premises code can be reused, modernized, and leveraged in more ways than before. With low code and elastic compute, you can modernize your apps quickly to meet customer needs and deliver the seamless, contactless experiences they expect.

Elevate low code with elastic scale.

Delivering modern apps requires effort across an entire organization, leveraging a range of business processes and programmer skills. Low-code tools that automate business processes are more powerful when combined with elastic scale and open language flexibility.
 
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Extend Flows with Heroku Compute: An Event-Driven Pattern in Low Code

 

More Resources

 
Demo
Salesforce Functions Demo at DreamTX
Webinar
How Wunderman Thompson Built a Digital Experience on Heroku in 5 Days
EBook
Build Secure and Compliant Apps You Can Trust On Heroku eBook Guide
 
 

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