How to get started with voice AI

Voice AI is poised to transform the role of traditional phone support. Learn more about this new technology and discover how it’s helping organizations deliver smarter, more personalized customer self-service. Read the guide to find out why:

• Current automated voice agents aren’t cutting it: 68% of individuals expressed frustration with current automated voice agents due to their limited range of responses and inability to handle complex issues.
• The potential for acceptance and adoption of voice AI is clear: 86% of respondents indicate they would be open to using automated voice agents if they could match human performance.
• Voice AI has the potential to increase revenue and efficiency: 85% of decision makers say service is expected to contribute a larger share of revenue this year.