Personalized Healthcare: Moments That Matter

A guide to surrounding patients with truly personalized care when they need it most.


Personalization: Before, During, and After

Today’s most innovative providers personalize every facet of patient care at every stage of the wellness journey. Here’s how you can deliver personalized experiences that are secure, compliant, agile, and interoperable — for every moment that matters.

The Engagement Moment

Gaps in the healthcare delivery system have become more noticeable in the past year. For providers, a patient-centric, digital-first strategy is no longer a “nice to have.” It’s table stakes for successful, consistent communication with patients — whoever they are, wherever they may be.

Connect, engage, and scale.




The Care Anywhere Moment

Seemingly overnight, the COVID-19 crisis forced providers to reimagine and immediately implement a virtual health strategy. But replacing in-person interactions with virtual ones will demand more collaboration than ever.

Simplify, streamline, and personalize.




The Post-Acute Care Moment

In post-acute scenarios, the most critical steps of the patient’s treatment journey begin after leaving the hospital. It’s also an incredibly challenging moment for providers who must closely monitor patients, usually with a time-intensive patchwork quilt of partners: physician networks, home healthcare workers, family members, and more.

Collaborate, coordinate, and automate.




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