Power retail success now.

Power retail
success now.

This holiday shopping season was one for the books. See in-depth data and insights on how over 1.5 billion global shoppers spent this year. Explore our insights and find ways to improve your bottom line.

Dive into holiday season shopping results for:


Anatomy of the Season

This holiday season, retailers strategically planned their promotions to drive demand and retain margins. Online sales across the season were flat at $1.14 trillion globally and grew by 5% to $270 billion in the U.S. See how marketing, market factors, and sales came together to power retail success.

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Customer Engagement

The way shoppers engaged from product discovery to purchase changed dramatically this year. Traffic from social channels grew 23% year over year and more spending went mobile. Check out which devices, channels, and payment types drove shopping behavior this year.

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Post Sale

Shoppers loved new models like buy online, pick up in-store (BOPIS). But retailers battled rising returns, which grew 63% year-over-year, and unprecedented customer service demand. See how these factors played out this holiday season.

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Insights Decorative Divider
See how 1.5+ billion shoppers are powering global trends.
Track special shopping moments
 that spur spending all year long.
Keep your finger on the pulse of
everyday shopping behavior.

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