Customer Service

Turn every conversation into customer happiness with these featured resources.

Inside the Fourth Edition of the “State of Service” report

Discover the top three customer service trends redefining the state of service today.

Your Guide to Mobile Workforce Engagement

Identify gaps in your employee engagement to help retain your mobile workforce.
Customer Story

Lessons in Field Service Resiliency from 4 Trailblazers

How Salesforce customers adjusted their field service management in the face of the pandemic.

Explore all service resources.

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