Truist reimagined operations in just days, with the help of the all-new Salesforce Automation. At the start of shelter-in-place, teams at the financial services company were working in silos. Learn how Truist gathered all customer data in one place to bring teams together and work smarter. Plus, when customers were particularly worried about their mortgages, Truist launched chatbots through Service Cloud, getting customers trusted information right when they needed it. We’ll close with a fun, poppy performance from Meghan Trainor.